ClayCoyote@aol.com on sat 18 oct 97
On Oct 14 Ellen Baker wrote (snip)
>ITC refuses to provide any routine information about service range (like
>what's the top limit, temperature wise, for the products), I can't imagine
t>heir ever divulging information about constituents (has anyone ever seen
>an ITC MSDS sheet?)
We jsut received our shipment which included (unrequested MSDS's on all ITC
products. And everyone we've dealt with there was extremely helpful. Are
you sure we're talking about the same company>???
Tom wirt
Clay Coyote Pottery
Hutchinson MN
claypot@hutchtel.net
terrie lambert on sun 19 oct 97
I started to reply to this before, changed my mind, and now have changed it
again.
ITC's MSDS is included with every order. This in itself is a plus because most
companies make you call again and again and specifically ask for it. I have
several MSDS's from many different companies. They are only required to list
the materials that are deemed a health hazard by OSHA. A company would never
list all of the ingredients in a formula due to the very real practice of
people formulating for themselves and becoming competitors. This really does
happen all the time.
There is a very real difference between the sharing of formulas for personal
use, usually the formula being shared by someone who is not trying to make a
living specifically with that formula, and a formula that is considered a part
of a business's income.
I have now had the wonderful personal experience of conversations with 3
different people at ITC, including Alice. I have never! had a more pleasurable
business transaction. Their product has performed as they said it would.
Terrie Lambert
Moonshine Slides
ceramics in music
http://www.jimdunlop.com/moonshine.htm
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