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ups my experience, canadians take note.

updated tue 23 jun 09

 

Terrance on mon 22 jun 09


I recently purchased a photo backdrop from a company in the USA. One day=
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I=3D20
arrived home to find a notice that the delivery would be carried out the=3D=
20=3D

following day and that I would need to pay $41.00. This was almost the =
=3D
price=3D20
I paid for the object.=3D20=3D20=3D20=3D20=3D20

I called UPS to give them a piece of my mind when during my rant I was to=
=3D
ld=3D20
that the 41.00 was the customs duty and brokerage fees and that the amoun=
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t=3D20
was not that bad considering that I did not have to go through the custom=
=3D
s=3D20
clearance process. That is when I found out that I could clear the packa=
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ge=3D20
myself.

All I had to do was to go to the UPS Warehouse and pickup the documents=3D2=
0=3D

then I would be directed to the Canadian customs clearance office, just=3D2=
0=3D

around the corner to pay the duty. Well I did this and when it came time=
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to=3D20
pay the duty I only had to pay $7.00. Not bad considered that I had to =
=3D
pass=3D20
the building on my way to my class. I also found that after I paid the $=
=3D
7.00=3D20
that I could leave the documents at the customs and they would forward=3D20=
=3D

them to UPS so that they would have to deliver it to my home. I find it =
=3D
hard=3D20
to believe that this company is stealing so much money from unsuspecting=3D=
20=3D

people. If you can determine your shipping method be sure to use the po=
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st=3D20
office. They may hit you with the duty but they will not empty your wall=
=3D
et=3D20
with phony brokerage fees.=3D20

I don't know if it is the same for packages arriving in the USA via UPS.

Phoenix Rising Farm on mon 22 jun 09


Terrance:
Not to pick nits here, but...
What is YOUR time worth?

You said that the duty was only $7. Okay, that makes the time
and filling out of the paperwork, jumping through the Customs
hoops worth $34. If UPS had to do the paperwork, run the forms over
to Customs, spend the money for gas and vehicle maintenance etc.
in order to process this one transaction, should they do it for free?
If you were in the business and had to do this on a daily basis,
would you do it for free? Didn't think so.

It's not stealing. It's a cost of doing business that is
passed on to the consumer.

Best,
Wayne Seidl

Terrance wrote:
> I recently purchased a photo backdrop from a company in the USA. One day=
I
> arrived home to find a notice that the delivery would be carried out the
> following day and that I would need to pay $41.00. This was almost the =
price
> I paid for the object.
>
> I called UPS to give them a piece of my mind when during my rant I was to=
ld
> that the 41.00 was the customs duty and brokerage fees and that the amoun=
t
> was not that bad considering that I did not have to go through the custom=
s
> clearance process. That is when I found out that I could clear the packa=
ge
> myself.
>
> All I had to do was to go to the UPS Warehouse and pickup the documents
> then I would be directed to the Canadian customs clearance office, just
> around the corner to pay the duty. Well I did this and when it came time=
to
> pay the duty I only had to pay $7.00. Not bad considered that I had to =
pass
> the building on my way to my class. I also found that after I paid the $=
7.00
> that I could leave the documents at the customs and they would forward
> them to UPS so that they would have to deliver it to my home. I find it =
hard
> to believe that this company is stealing so much money from unsuspecting
> people. If you can determine your shipping method be sure to use the po=
st
> office. They may hit you with the duty but they will not empty your wall=
et
> with phony brokerage fees.
>
> I don't know if it is the same for packages arriving in the USA via UPS.
>
>