Susan Fox Hirschmann on tue 2 feb 10
I just signed up for webhosting & domain name with lunarpages and they do h=
=3D
ave toll free support, during the week days.=3DA0 I was thrilled for that, =
an=3D
d got a pretty good deal with their $50. discount=3DA0coupon.=3DA0 Domain n=
ame =3D
plus 60 months of hosting for $249.=3DA0=3D20
Susan
annandale, va
--- On Tue, 2/2/10, David Hendley wrote:
From: David Hendley
Subject: website hosting & GoDaddy
To: Clayart@LSV.CERAMICS.ORG
Date: Tuesday, February 2, 2010, 11:12 AM
I used to deal with GoDaddy and found their "hard-sell-click-through"
waste of time very annoying. Most annoying to me is that they do
not have a toll-free support number. For someone like me, who
actually pays by the minute for phone calls, it is very irritating to
not only be put on hold, but also be paying for the privilege.
And yes, this instant "sorry the domain is taken" happened with
them, as well as with another domain hosting service.
You can search for available names with any hosting service,
even if you don't end up hiring them to host your website. I'm
not sure you can blame this domain snatching on the company
you searched from.
All of the website hosting companies are set up a little different,
and it can be hard to figure out how to navigate everything, but
I think any and all end up being OK in the end. I use "1 and 1".
They are a huge European company, are a few $$ cheaper than
GoDaddy, and have pretty good on-line as well as live support.
The live support is in, I think, judging by the names and accents,
the Philippines. I think GoDaddy is making a mistake by "going
cheap" and not offering toll-free support.
David Hendley
david@farmpots.com
http://www.farmpots.com
----- Original Message -----
> Businesses like godaddy are at least slightly annoying in their
> marketing tactics, but their prices are reasonable, their service is
> excellent, and they are certainly honest.=3DA0 Sure, godaddy and other
> honest registrars will try to "cross-sell" other domain names,
> products, and services while you're there, and it takes too many "no
> thanks" clicks to get through that gauntlet, but that's the only real
> problem I've found with them.
=3D0A=3D0A=3D0A
David Hendley on tue 2 feb 10
I used to deal with GoDaddy and found their "hard-sell-click-through"
waste of time very annoying. Most annoying to me is that they do
not have a toll-free support number. For someone like me, who
actually pays by the minute for phone calls, it is very irritating to
not only be put on hold, but also be paying for the privilege.
And yes, this instant "sorry the domain is taken" happened with
them, as well as with another domain hosting service.
You can search for available names with any hosting service,
even if you don't end up hiring them to host your website. I'm
not sure you can blame this domain snatching on the company
you searched from.
All of the website hosting companies are set up a little different,
and it can be hard to figure out how to navigate everything, but
I think any and all end up being OK in the end. I use "1 and 1".
They are a huge European company, are a few $$ cheaper than
GoDaddy, and have pretty good on-line as well as live support.
The live support is in, I think, judging by the names and accents,
the Philippines. I think GoDaddy is making a mistake by "going
cheap" and not offering toll-free support.
David Hendley
david@farmpots.com
http://www.farmpots.com
----- Original Message -----
> Businesses like godaddy are at least slightly annoying in their
> marketing tactics, but their prices are reasonable, their service is
> excellent, and they are certainly honest. Sure, godaddy and other
> honest registrars will try to "cross-sell" other domain names,
> products, and services while you're there, and it takes too many "no
> thanks" clicks to get through that gauntlet, but that's the only real
> problem I've found with them.
Paul Lewing on tue 2 feb 10
----- Original Message -----
> but that's the only real
> problem I've found with them.
The web hosting company that I use, FatCow, had one other problem that
I think is probably widespread. I have a Mac and in spite of their
assurances when I signed up with them, their "easy to use templates"
will not work with a Mac. I spent almost a month with them, with many
calls, e-mails and live chat sessions before one of the tech guys
tried to make it work on his Mac at home. He called me back the next
day to tell me that, not only had he not been able to make it work
himself, but he had talked to one of their programmers who told him it
could not be made to work with a Mac.
I tried GoDaddy but I gave up and switched to FatCow because I could
never find anything on the GoDaddy web site. There were just too many
flashing images and ads for other stuff. I called tech support a
couple of times because I couldn't find what I needed, and sure
enough, when someone told me exactly where to look amidst the bling,
it was there, usually in very small type, in a very small box. They
did at that time have tech support.
I ended up having to build my web site in the software that Mac comes
with, which I must say is amazingly easy to use, but somewhat limited.
Paul Lewing
www.paullewingtile.com
www.paullewingart.com
Anthony Ferguson on wed 3 feb 10
Make sure, however, that you go through the process and before the final
click, that you close the window out. They will send you a comeback code
which knocks $50 off.
To say I've been happy with Lunarpages would be an understatement. That's
why I recommended them to Susan--great service, great to work with, I recal=
l
understandable English speaking thus far. I also have the coop site with
Godaddy who I have also been happy with but will migrate them over to lunar
because lunar gives me more for my dollar.
Tony Ferguson
www.tonyferguson.net
www.fergyphoto.com
www.annaferguson.net
On Tue, Feb 2, 2010 at 7:49 PM, Susan Fox Hirschmann <
artpottery.design@yahoo.com> wrote:
> I just signed up for webhosting & domain name with lunarpages and they do
> have toll free support, during the week days. I was thrilled for that, a=
nd
> got a pretty good deal with their $50. discount coupon. Domain name plus=
60
> months of hosting for $249.
> Susan
> annandale, va
>
> --- On Tue, 2/2/10, David Hendley wrote:
>
>
> From: David Hendley
> Subject: website hosting & GoDaddy
> To: Clayart@LSV.CERAMICS.ORG
> Date: Tuesday, February 2, 2010, 11:12 AM
>
>
> I used to deal with GoDaddy and found their "hard-sell-click-through"
> waste of time very annoying. Most annoying to me is that they do
> not have a toll-free support number. For someone like me, who
> actually pays by the minute for phone calls, it is very irritating to
> not only be put on hold, but also be paying for the privilege.
>
> And yes, this instant "sorry the domain is taken" happened with
> them, as well as with another domain hosting service.
> You can search for available names with any hosting service,
> even if you don't end up hiring them to host your website. I'm
> not sure you can blame this domain snatching on the company
> you searched from.
>
> All of the website hosting companies are set up a little different,
> and it can be hard to figure out how to navigate everything, but
> I think any and all end up being OK in the end. I use "1 and 1".
> They are a huge European company, are a few $$ cheaper than
> GoDaddy, and have pretty good on-line as well as live support.
> The live support is in, I think, judging by the names and accents,
> the Philippines. I think GoDaddy is making a mistake by "going
> cheap" and not offering toll-free support.
>
> David Hendley
> david@farmpots.com
> http://www.farmpots.com
>
>
> ----- Original Message -----
> > Businesses like godaddy are at least slightly annoying in their
> > marketing tactics, but their prices are reasonable, their service is
> > excellent, and they are certainly honest. Sure, godaddy and other
> > honest registrars will try to "cross-sell" other domain names,
> > products, and services while you're there, and it takes too many "no
> > thanks" clicks to get through that gauntlet, but that's the only real
> > problem I've found with them.
>
>
>
>
>
--
Cheers,
Tony
__________________________
Tony Ferguson, MA Visual Arts
Artist/Educator
http://www.tonyferguson.net
http://www.fergyphoto.com
Workshops, Training & Online Education
Mayssan Farra on wed 3 feb 10
Hello Susan and all:
I have my web hosting with freeservers.com for $23.95 a year without banner=
s, and lots of storage. and my domain name is with dotster.com $15 a year. =
no problems with either of them and when I needed help they were there with=
an 800 no. I don't know now as i have not used support in a long time.
I split the domain registration from the hosting because someone on clayart=
said it is safer just in case one or the other go under, which made sense =
to me.
Mayssan Shora Farra
http://www.clayvillepottery.com
http://clayette.blogspot.com
> I just signed up for webhosting & domain name with lunarpages and they do=
have
> toll free support, during the week days. I was thrilled for that, and go=
t a
> pretty good deal with their $50. discount coupon. Domain name plus 60 mo=
nths of
> hosting for $249.
> Susan
> annandale, va
>
> --- On Tue, 2/2/10, David Hendley wrote:
>
>
> I used to deal with GoDaddy and found their "hard-sell-click-through"
> waste of time very annoying. Most annoying to me is that they do
> not have a toll-free support number. For someone like me, who
> actually pays by the minute for phone calls, it is very irritating to
> not only be put on hold, but also be paying for the privilege.
>
> And yes, this instant "sorry the domain is taken" happened with
> them, as well as with another domain hosting service.
> You can search for available names with any hosting service,
> even if you don't end up hiring them to host your website. I'm
> not sure you can blame this domain snatching on the company
> you searched from.
>
> All of the website hosting companies are set up a little different,
> and it can be hard to figure out how to navigate everything, but
> I think any and all end up being OK in the end. I use "1 and 1".
> They are a huge European company, are a few $$ cheaper than
> GoDaddy, and have pretty good on-line as well as live support.
> The live support is in, I think, judging by the names and accents,
> the Philippines. I think GoDaddy is making a mistake by "going
> cheap" and not offering toll-free support.
>
> David Hendley
> david@farmpots.com
> http://www.farmpots.com
>
>
> ----- Original Message -----
> > Businesses like godaddy are at least slightly annoying in their
> > marketing tactics, but their prices are reasonable, their service is
> > excellent, and they are certainly honest. Sure, godaddy and other
> > honest registrars will try to "cross-sell" other domain names,
> > products, and services while you're there, and it takes too many "no
> > thanks" clicks to get through that gauntlet, but that's the only real
> > problem I've found with them.
Maurice Weitman on wed 3 feb 10
Hello, David,
At 10:12 -0600 on 2/2/10, David Hendley wrote:
>I used to deal with GoDaddy and found their "hard-sell-click-through"
>waste of time very annoying. Most annoying to me is that they do
>not have a toll-free support number. For someone like me, who
>actually pays by the minute for phone calls, it is very irritating to
>not only be put on hold, but also be paying for the privilege.
> I think GoDaddy is making a mistake by "going cheap" and not
>offering toll-free support.
And I think YOU are the one making the mistake by "going cheap" and
not being willing to pay for a lousy phone call to get good service.
While I don't appreciate the web-page blingy "offers" found on
godaddy, their support people have ALWAYS been knowledgeable, quick,
helpful, professional, and courteous.
As someone working in computers for 50 years (well... 49.5) and with
the web since the beginning, this quality of service is a rarity in
these times.
If you think a free call to off-shore tech/customer support is a
bargain, well... we have different values.
Yes, I have flat-rate long distance, so it doesn't cost me anything
extra, but even when I was paying for long distance, it was pennies a
minute.
I can't imagine that you (or anyone) would need to speak with their
support more than a couple of times a year, IF that often. What's
the saying??? Penny-wise, pound-foolish.
Regards,
Maurice
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