Susan Fox Hirschmann on thu 25 nov 10
I would see it as a prospective order:=3D0AWhy not responde that you would =
be=3D
happy to do it for her, as a very custom =3D0Aorder. People like to think =
th=3D
ey have good=3DA0ideas (even if you don't think so!) =3D0Aand telling her w=
hat =3D
a special bowl it will be, you can=3DA0charge her accordingly.=3DA0 =3D0ABe=
cause =3D
you have given her a "feel good response!"...like telling her, in effect =
=3D
=3D0Athat she is an artists (all non artists WANT to think they can be =3D0=
Aart=3D
ists),...that may work in YOUR favor!=3DA0 You likely may get the order.=3D=
0ASo=3D
metimes, if we can each get down from our little pedestals and come down to=
=3D
=3D0Areality, listening to customers can bring us new orders and=3DA0 an e=
xcit=3D
ing new =3D0Aturn in the work.=3D0AJust my 2cents....tho think you could ge=
t a =3D
good price for your wonderful bowl =3D0Aplus sun flower!=3D0ASusan=3DA0 {--=
-who l=3D
ooks at customer's suggestions as a way to stay creative, have =3D0Afun AND=
p=3D
ay the bills=3D0Asusan fox hirschmann=3D0Aart pottery=3D0Awww.potteryart.bi=
z=3D0A=3D
=3D0A=3D0A=3D0A=3D0A________________________________=3D0AFrom: Philip Pobur=
ka ARTHLINK.NET>=3D0ATo: Clayart@LSV.CERAMICS.ORG=3D0ASent: Wed, November 24, =
2010=3D
9:16:35 PM=3D0ASubject: Re: Trends=3D0A=3D0AHi Steve,=3D0A=3D0A=3D0A=3D0AN=
ext time that =3D
happens, just ask "Say, when you see a Sunflower, do you=3D0Astop, and excl=
ai=3D
m 'You'd look WONDERFUL with a really BIG, Blue, Steve-Bowl=3D0Aaround you!=
'.=3D
.?"=3D0A=3D0A=3D0AThat's what I'd do...=3D0A=3D0A=3D0ALol...=3D0A=3D0A=3D0A=
Love,=3D0A=3D0A=3D0A=3D0AP=3D
hil=3D0ALv=3D0A=3D0A=3D0A=3D0A=3D0A----- Original Message -----=3D0AFrom: "=
steve graber"=3D
=3D0A=3D0Ayears ago i was "selling" at craft shows when a person came by to=
adm=3D
ire one=3D0Aof=3D0Amy 20 inch bowls. ~ blue of course. while the price of $=
45 h=3D
ad her=3D0Aattention,=3D0Ashe remarked "this would be WONDERFUL if there wa=
s a =3D
sunflower RIGHT HERE!".=3D0A=3D0Ashe never bought the bowl even though she =
coul=3D
d have easily added the #$%^&*=3D0Aing=3D0Asunflower herself..... the perso=
n in=3D
the booth oposite even was selling=3D0Alittle=3D0Awood sunflowers. ~ and m=
akin=3D
g a killing at it.=3D0A=3D0A=3D0Ait takes real marketing skill to launch a =
fad. o=3D
ne day i'll do it..... but=3D0ANO=3D0Asunflowers from me!=3D0A=3D0ASteve Gr=
aber, Gr=3D
aber's Pottery, Inc=3D0AClaremont, California USA=3D0A=3D0A=3D0A=3D0A
Susan Fox Hirschmann on thu 25 nov 10
I totally agree. Think it through well. NEver give them prices/terms on the=
=3D
=3D0Aspot.=3D0ASometimes there are orders from hell and others from heaven=
.=3D0A=3D
I always think through things for several days and sometimes longer before =
=3D
=3D0Aconsidering a custom order.=3DA0 (It actually took me 6 months to desi=
gn/p=3D
rice a =3D0Acustom wall installation, but I was being paid by the hr, desig=
n =3D
time, to do =3D0Athat.)=3D0AOnce a customer calls more than twice, about co=
lors=3D
, designs, etc...or emails =3D0Amore than twice....you are not even sure wh=
at=3D
they want and may not be able to =3D0Aplease them.=3DA0 Then the order is =
a de=3D
finite No!=3D0AOn one occasion, I actually sent a deposit back to the lady =
be=3D
cause I knew that =3D0Awas happening...and realized it was not meant to be.=
=3D
=3D0ASome are, and some aren;t!=3D0AI wish you luck with this predicament..=
.may=3D
be it is time to call that lady (more =3D0Apersonal than email) and tell he=
r =3D
after much consideration and thought, you =3D0Arealize that you may not be =
ab=3D
le to create exactly what SHe wants...and that you =3D0Awant to make her ha=
pp=3D
y and so this order is not meant to be! Being honest is the =3D0Abest polic=
y =3D
here.=3DA0 Then give her my phone no....ONLY KIDDING< HONEST ON THAT =3D0AL=
AST =3D
COMMENT!=3D0ABest of luck,=3D0ASusan=3D0Asusan fox hirschmann=3D0Aart potte=
ry=3D0Awww=3D
.potteryart.biz=3D0A=3D0A=3DA0=3D0A=3D0A=3D0A=3D0A_________________________=
_______=3D0AFrom=3D
: Lis Allison =3D0ATo: Susan Fox Hirschmann de=3D
sign@yahoo.com>=3D0ASent: Thu, November 25, 2010 10:43:35 AM=3D0ASubject: R=
e: T=3D
rends and MARKETING!=3D0A=3D0AOn November 25, 2010, you wrote:=3D0A> I woul=
d see =3D
it as a prospective order:=3D0A> Why not responde that you would be happy t=
o =3D
do it for her, as a very=3D0A> custom order....=3D0A> Just my 2cents....tho=
thi=3D
nk you could get a good price for your=3D0A> wonderful bowl plus sun flower=
!=3D
=3D0A> Susan=3DA0 {---who looks at customer's suggestions as a way to stay=
=3D0A> =3D
creative, have fun AND pay the bills=3D0A=3D0AI agree except that sometimes=
you=3D
are asked to do something completely =3D0Adifferent from your usual work a=
nd=3D
not a direction you want to go in. =3D0ARight now I am struggling to finis=
h =3D
a canister set for someone who wants =3D0Awords on the pieces, you know, 'T=
ea=3D
', 'Sugar' etc. She wants them raised, =3D0Ain a contrasting colour (pink o=
n =3D
yellow canisters, ouch) and with added =3D0Atouches of gold. Not my schtick=
a=3D
t all! Needless to say, I am sorry I ever =3D0Asaid I would. It will end up=
c=3D
osting me three times what she'll pay, plus =3D0Athis order is getting in t=
he=3D
way of many others that all need to be done =3D0Abefore Christmas. =3D0A=
=3D0ATak=3D
e customer requests as possible new ideas, yes, but vet carefully. If =3D0A=
su=3D
nflowers don't turn your crank, say 'no'. Deciding what not to make is =3D0=
Am=3D
arketing too.=3D0A=3D0ALis=3D0A-- =3D0AElisabeth Allison=3D0APine Ridge Stu=
dio=3D0Awebs=3D
ite: www.pine-ridge.ca=3D0APottery blog: www.studio-on-the-ridge.blogspot.c=
om=3D
=3D0AGarden blog: www.garden-on-the-ridge.blogspot.com=3D0A=3D0A=3D0A=3D0A
Susan Fox Hirschmann on thu 25 nov 10
So here's my best advise: Take some deep breaths and remember that you are =
=3D
=3D0Amaking someone very happy, which should be great for how you feel abou=
t =3D
this =3D0Aorder:=3DA0 With a positive spirit, I am sure you will do just fi=
ne!=3D
=3D0ABest of luck....or do you not need that?=3D0ASusan=3D0Asusan fox hirsc=
hmann=3D
=3D0Aannandale, Va ...who thinks maybe our paths will cross in the real wor=
ld=3D
, not =3D0Ajust the virtual world, someday?=3DA0 We are, afterall, down the=
rd =3D
a piece from =3D0Aeach other?!=3D0A=3D0A=3D0A=3D0A=3D0A____________________=
____________=3D
=3D0AFrom: Lis Allison =3D0ATo: Susan Fox Hirschmann tpot=3D
tery.design@yahoo.com>=3D0ASent: Thu, November 25, 2010 2:45:47 PM=3D0ASubj=
ect:=3D
Re: Trends and MARKETING!=3D0A=3D0AOn November 25, 2010, you wrote:=3D0A>>=
hr, d=3D
esign time, to do that.)=3D0A> Once a customer calls more than twice, about=
c=3D
olors, designs, etc...or=3D0A> emails more than twice....you are not even s=
ur=3D
e what they want and may=3D0A> not be able to please them.=3DA0 .......Then=
giv=3D
e=3D0A> her my phone no....ONLY KIDDING< HONEST ON THAT LAST COMMENT!=3D0A=
=3D0AHi=3D
Susan,=3D0A=3D0AYou gave me a good chuckle!=3D0A=3D0AI'm going on with thi=
s order =3D
only because I think she is a lonely old sort =3D0Aand wants the attention =
as=3D
much as anything and I am considering it one of =3D0Athose random good dee=
ds=3D
. Normally I know better but she snuck this one on =3D0Ame - first it was a=
s=3D
imple yellow, then it had to match the tiles, then =3D0Ashe wanted the word=
s.=3D
..... yechh. =3D0A=3D0ACheers,=3D0ALis=3D0A-- =3D0AElisabeth Allison=3D0APi=
ne Ridge Stu=3D
dio=3D0Awebsite: www.pine-ridge.ca=3D0APottery blog: www.studio-on-the-ridg=
e.bl=3D
ogspot.com=3D0AGarden blog: www.garden-on-the-ridge.blogspot.com=3D0A=3D0A=
=3D0A=3D0A =3D
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