Keba Hitzeman on fri 27 may 11
I've always been told that the only dumb question is the one not asked, so
I'll test that theory now!
When shipping to a business (not a gallery), what is the protocol for who
pays the shipping fees? She would be buying my pieces to resell in her yarn
shop.
Thanks!
Keba
--
**********************************************
Keba Hitzeman
Pleasant Hill OH
www.yellowroomarts.com
Lis Allison on sat 28 may 11
On May 27, 2011, Keba Hitzeman wrote:
>
> When shipping to a business (not a gallery), what is the protocol for
> who pays the shipping fees? She would be buying my pieces to resell in
> her yarn shop.
>
My rule has always been that if someone is buying my work wholesale, she
pays the shipping, and if it is consignment, I do. I'm interested in what
others do about this!
Lis
--
Elisabeth Allison
Pine Ridge Studio
website: www.pine-ridge.ca
Pottery blog: www.studio-on-the-ridge.blogspot.com
Garden blog: www.garden-on-the-ridge.blogspot.com
pdp1 on sat 28 may 11
Hi Keba,
Unless there is an agreement prior to the sale, about the seller paying for
the Shipping...I think it would be tacit, that the Buyer would pay for the
shipping of what they have bought.
Phil
Lv
----- Original Message -----
From: "Keba Hitzeman"
> I've always been told that the only dumb question is the one not asked, s=
o
> I'll test that theory now!
>
> When shipping to a business (not a gallery), what is the protocol for who
> pays the shipping fees? She would be buying my pieces to resell in her
> yarn
> shop.
>
> Thanks!
>
> Keba
Victoria E. Hamilton on sat 28 may 11
Phil's right. She's buying work from you outright....she pays the shipping=
.
Vicki Hamilton
Seattle
-----Original Message-----
From: Clayart [mailto:Clayart@LSV.CERAMICS.ORG] On Behalf Of pdp1
Sent: Saturday, May 28, 2011 4:14 AM
To: Clayart@LSV.CERAMICS.ORG
Subject: Re: Shipping - who pays?
Hi Keba,
Unless there is an agreement prior to the sale, about the seller paying for
the Shipping...I think it would be tacit, that the Buyer would pay for the
shipping of what they have bought.
Phil
Lv
----- Original Message -----
From: "Keba Hitzeman"
> I've always been told that the only dumb question is the one not asked, s=
o
> I'll test that theory now!
>
> When shipping to a business (not a gallery), what is the protocol for who
> pays the shipping fees? She would be buying my pieces to resell in her
> yarn
> shop.
>
> Thanks!
>
> Keba
steve graber on sat 28 may 11
the customer=3DA0always pays shipping.=3DA0 plus, if the customer's busines=
s sh=3D
ips a lot =3D0Aof things, chances are they'll have an account number with U=
PS=3D
or FEDEX that =3D0Ayields them a strong discount for them as well.=3DA0 wi=
th a=3D
customer paid account =3D0Anumber, you fill out a different form and the p=
ac=3D
kage goes without you fronting =3D0Aany money either.=3DA0 =3D0A=3D0A=3D0At=
he "produc=3D
t" a customer gets is=3DA0everything that leaves your business.=3DA0 the it=
em =3D
=3D0Aas well as the packing materials and shipping fees.=3DA0 =3D0A=3D0A=3D=
A0Steve Gr=3D
aber, Graber's Pottery, Inc=3D0AClaremont, California USA=3D0AThe Steve Too=
l - =3D
for awesome texture on pots! =3D0Awww.graberspottery.com steve@graberspotte=
ry=3D
.com =3D0A=3D0A=3D0AOn Laguna Clay's website=3D0Ahttp://www.lagunaclay.com/=
blogs/ =3D
=3D0A=3D0A=3D0A=3D0A=3D0A________________________________=3D0AFrom: Keba Hi=
tzeman rera.pelirroja@GMAIL.COM>=3D0ATo: Clayart@LSV.CERAMICS.ORG=3D0ASent: Fri, M=
ay 2=3D
7, 2011 7:55:42 PM=3D0ASubject: Shipping - who pays?=3D0A=3D0AI've always b=
een to=3D
ld that the only dumb question is the one not asked, so=3D0AI'll test that =
th=3D
eory now!=3D0A=3D0AWhen shipping to a business (not a gallery), what is the=
pro=3D
tocol for who=3D0Apays the shipping fees? She would be buying my pieces to =
re=3D
sell in her yarn=3D0Ashop.=3D0A=3D0AThanks!=3D0A=3D0AKeba=3D0A=3D0A--=3D0A*=
****************=3D
*****************************=3D0AKeba Hitzeman=3D0APleasant Hill OH=3D0A=
=3D0Awww.y=3D
ellowroomarts.com=3D0A
WJ Seidl on sat 28 may 11
Folks:
Having been on both sides of this fence, please allow me a moment of
definition that may yield some clarity.
If you are the producer, and you sell outright to a person, they can be
considered the "end-user" and should pay the shipping usually as a
separate fee.
However, if (again) you are the producer, but are sending the work to a
gallery or other store, or selling at a location not your own on
consignment;
the gallery or location should be considered YOUR AGENT and you would
not have them pay the shipping to sell your stuff for you. In that case
you would build (bundle, as an average) the cost of the shipping into
the sales price of the work (if you determine the retail price) or in to
the wholesale price if it is the gallery/store/consignment location that
determines the retail price.
Someone doing you a "favor" (even if they're doing it for a profit) by
selling YOUR work should not be penalized by paying shipping, unless
they understand and agree in advance to pass that cost along to the
consumer.
That all having been said, there are always exceptions.
To generate additional sales in a market flooded with incense burners
(if you sell incense burners, for example) you might want to forgo
shipping charges (Free shipping!!) in order to make YOUR product more
attractive. The same goes if you are just starting out, and wish to add
an "inducement" for people to purchase YOUR items instead of someone elses.
That's how it works in business. Look at any website or catalog these
days. Free shipping abounds in the offers. It's another marketing tool.
Best,
Wayne Seidl
On 5/28/2011 1:13 PM, steve graber wrote:
> the customer always pays shipping. plus, if the customer's business ship=
s a lot
> of things, chances are they'll have an account number with UPS or FEDEX t=
hat
> yields them a strong discount for them as well. with a customer paid acc=
ount
> number, you fill out a different form and the package goes without you fr=
onting
> any money either.
>
>
> the "product" a customer gets is everything that leaves your business. t=
he item
> as well as the packing materials and shipping fees.
>
> Steve Graber, Graber's Pottery, Inc
> Claremont, California USA
> The Steve Tool - for awesome texture on pots!
> www.graberspottery.com steve@graberspottery.com
>
>
> On Laguna Clay's website
> http://www.lagunaclay.com/blogs/
>
>
>
>
> ________________________________
> From: Keba Hitzeman
> To: Clayart@LSV.CERAMICS.ORG
> Sent: Fri, May 27, 2011 7:55:42 PM
> Subject: Shipping - who pays?
>
> I've always been told that the only dumb question is the one not asked, s=
o
> I'll test that theory now!
>
> When shipping to a business (not a gallery), what is the protocol for who
> pays the shipping fees? She would be buying my pieces to resell in her ya=
rn
> shop.
>
> Thanks!
>
> Keba
>
> --
> **********************************************
> Keba Hitzeman
> Pleasant Hill OH
>
> www.yellowroomarts.com
>
>
>
Steve Dalton on sat 28 may 11
She does. The best thing is research shippers depending where you are shipp=
ing to. For me, lower 48 I mainly use Fed Ex. Alaska I've used Parcel Post =
from USPS.
Steve Dalton
Clear Creek Pottery
Snohomish, WA
--- On Fri, 5/27/11, Keba Hitzeman wrote:
From: Keba Hitzeman
Subject: Shipping - who pays?
To: Clayart@LSV.CERAMICS.ORG
Date: Friday, May 27, 2011, 7:55 PM
I've always been told that the only dumb question is the one not asked, so
I'll test that theory now!
When shipping to a business (not a gallery), what is the protocol for who
pays the shipping fees? She would be buying my pieces to resell in her yarn
shop.
Thanks!
Keba
--
**********************************************
Keba Hitzeman
Pleasant Hill OH
www.yellowroomarts.com
Kris Bliss on sat 28 may 11
I have a good wholesale line and sell to many galleries in alaska.
I sell some off of my sucky website.
I ship to the lower 48 and internationaly. (often)
I sell out of my studio to tourists that need to ship home.
EVERYONE pays their own shipping.. and i charge for packing.
just the way i do it...
bliss in sunny sunny ALASKA.
steve graber on sun 29 may 11
usefull comments on shipping costs.=3DA0 i send packages all over the world=
a=3D
nd the =3D0Agood old US postal service is very reliable and cheap.=3DA0 you=
don=3D
't get a tracker =3D0Anumber, but so far packages always get there.=3DA0 ev=
en i=3D
slamabad pakistan got a =3D0Apackage in about 12 days.=3DA0 (almost exactly=
on =3D
the other side of the globe from =3D0Ame).=3DA0 =3D0A=3D0A=3D0Astores i shi=
p to often=3D
have their UPS or FEDEX account number, so i ship that =3D0Away.=3DA0 howe=
ver =3D
some stores, people, sit in odd spots and UPS or FEDEX is actually =3D0Amor=
e =3D
expensive than US postal service to spots like alaska, hawaii, and oddly =
=3D
=3D0Athe middle of michigan.=3DA0 =3D0A=3D0A=3D0Aif your product is heavy, =
the "if it=3D
fits, it ships" US postal service boxes are =3D0Afine.=3DA0 my product is =
ligh=3D
t and it's actually cheaper to send regular 1st class =3D0Amail.=3DA0 so do=
n't =3D
automatically fall for the sales picth.....=3DA0 =3D0A=3D0A=3D0ASteve Grabe=
r, Grabe=3D
r's Pottery, Inc=3D0AClaremont, California USA=3D0AThe Steve Tool - for awe=
some=3D
texture on pots! =3D0Awww.graberspottery.com steve@graberspottery.com =3D0=
A=3D0A=3D
=3D0AOn Laguna Clay's website=3D0Ahttp://www.lagunaclay.com/blogs/ =3D0A=3D=
0A=3D0A=3D0A=3D
=3D0A________________________________=3D0AFrom: Steve Dalton AHOO=3D
.COM>=3D0ATo: Clayart@LSV.CERAMICS.ORG=3D0ASent: Sat, May 28, 2011 6:29:36 =
PM=3D
=3D0ASubject: Re: Shipping - who pays?=3D0A=3D0AShe does. The best thing is=
resea=3D
rch shippers depending where you are shipping =3D0Ato. For me, lower 48 I m=
ai=3D
nly use Fed Ex. Alaska I've used Parcel Post from =3D0AUSPS.=3D0A=3D0ASteve=
Dalto=3D
n=3D0AClear Creek Pottery=3D0ASnohomish, WA=3D0A
Lee on sun 29 may 11
On Sat, May 28, 2011 at 12:13 PM, steve graber wrote:
> the customer=3DA0always pays shipping.
Some of the places I have shipped (from Japan and the USA) are not
exactly customers, but Clay Centers and non-profit shops and galleries
where the work is on consignment. Things always sold at NCC, but
at other places, I pay shipping to and they pay shipping on return, if
the work doesn't sell.
--
=3DA0Lee Love in Minneapolis
http://mingeisota.blogspot.com/
=3DA0"Ta tIr na n-=3DF3g ar chul an tI=3D97tIr dlainn trina ch=3DE9ile"=3D9=
7that is, =3D
"The
land of eternal youth is behind the house, a beautiful land fluent
within itself." -- John O'Donohue
Pam Cresswell on sun 29 may 11
Pardon a slight sidetrack on the subject but it is related....I ship just
about everywhere via USPS on PayPal. It gives you a tracking number for
domestic shipments, so I can check to make sure the order gets to where it
belongs. A few week ago I sent an order to Colorado. I noted that it was
delivered in about three days, about what I would expect. Then just a coupl=
e
of days ago the customer contacted me to say she had just received it,
about 3 weeks late. Huh? how can that be when the tracker said it had been
delivered the 3rd of May? She said the package was marked "Re-send" to her
address. Looks like it was delivered to the wrong address and eventually wa=
s
forwarded to her. Luckily it was not opened or crushed. All is well, but
what if the person who it was wrongly delivered to had kept it? It could
have been a big mess, and I would have been sure it was delivered correctly
because the tracking told me so.
Pam
steve graber on sun 29 may 11
i think they singled YOU out!=3DA0 my UPS store ships anything.=3DA0 insura=
nce =3D
depends =3D0Aon who packed the box though.....=3DA0 =3D0A=3D0A=3DA0Steve Gr=
aber, Grab=3D
er's Pottery, Inc=3D0AClaremont, California USA=3D0AThe Steve Tool - for aw=
esom=3D
e texture on pots! =3D0Awww.graberspottery.com steve@graberspottery.com =3D=
0A=3D
=3D0A=3D0AOn Laguna Clay's website=3D0Ahttp://www.lagunaclay.com/blogs/ =3D=
0A=3D0A=3D0A=3D
=3D0A=3D0A________________________________=3D0AFrom: Elisabeth Maurland isabet=3D
h@elisabethmaurland.com>=3D0ATo: steve graber =3D0ACc: =
clay=3D
art@LSV.CERAMICS.ORG=3D0ASent: Sun, May 29, 2011 12:32:50 PM=3D0ASubject: R=
e: S=3D
hipping - who pays?=3D0A=3D0AAt our UPS office they have told me that UPS d=
oesn=3D
't allow shipping ceramics or =3D0Aglass anymore. So they won't let me. I'v=
e =3D
started using USPS and am pretty happy =3D0Awith that. =3D0A=3D0A=3D0AHas U=
PS told =3D
other potters this, or did they single me out :)=3D0A=3D0AElisabeth
Elisabeth Maurland on sun 29 may 11
At our UPS office they have told me that UPS doesn't allow shipping =3D
ceramics or glass anymore. So they won't let me. I've started using USPS =
=3D
and am pretty happy with that.=3D20
Has UPS told other potters this, or did they single me out :)
Elisabeth
On May 29, 2011, at 10:44 AM, steve graber wrote:
> usefull comments on shipping costs. i send packages all over the =3D
world and the=3D20
> good old US postal service is very reliable and cheap. you don't get =3D
a tracker=3D20
> number, but so far packages always get there. even islamabad pakistan =
=3D
got a=3D20
> package in about 12 days. (almost exactly on the other side of the =3D
globe from=3D20
> me). =3D20
>=3D20
>=3D20
> stores i ship to often have their UPS or FEDEX account number, so i =3D
ship that=3D20
> way. however some stores, people, sit in odd spots and UPS or FEDEX =3D
is actually=3D20
> more expensive than US postal service to spots like alaska, hawaii, =3D
and oddly=3D20
> the middle of michigan. =3D20
>=3D20
>=3D20
> if your product is heavy, the "if it fits, it ships" US postal service =
=3D
boxes are=3D20
> fine. my product is light and it's actually cheaper to send regular =3D
1st class=3D20
> mail. so don't automatically fall for the sales picth..... =3D20
>=3D20
>=3D20
> Steve Graber, Graber's Pottery, Inc
> Claremont, California USA
> The Steve Tool - for awesome texture on pots!=3D20
> www.graberspottery.com steve@graberspottery.com=3D20
>=3D20
>=3D20
> On Laguna Clay's website
> http://www.lagunaclay.com/blogs/=3D20
>=3D20
>=3D20
>=3D20
>=3D20
> ________________________________
> From: Steve Dalton
> To: Clayart@LSV.CERAMICS.ORG
> Sent: Sat, May 28, 2011 6:29:36 PM
> Subject: Re: Shipping - who pays?
>=3D20
> She does. The best thing is research shippers depending where you are =3D
shipping=3D20
> to. For me, lower 48 I mainly use Fed Ex. Alaska I've used Parcel Post =
=3D
from=3D20
> USPS.
>=3D20
> Steve Dalton
> Clear Creek Pottery
> Snohomish, WA
>=3D20
Keba Hitzeman on mon 30 may 11
Thanks to everyone for the responses - much appreciated, as usual!
Keba
--
**********************************************
Keba Hitzeman
Pleasant Hill OH
www.yellowroomarts.com
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