Wendy Rosen on fri 16 oct 98
Dear Kim,
Nearly every sale at the BMAC in Philly seems to be FOB (Freight on Buyer)
It is customary to add a packing fee over and above shipping costs. I've
seen everything from 2% to 9% and everything in between.
If you ask retailers, they would prefer everything added in the price of
the piece... it's easier to pack several flat tiles or dinner platters than
to pack one Michael Sherrill Tea Pot... when you include the packing cost
in the price of the work it raises the perceived value AND all costs are
covered in case of breakage by UPS.
Good Luck,
Wendy
--------------------------------------------------------------------------------
------------
>Date: Wed, 14 Oct 1998 08:58:08 EDT
>From: Berry Silverman
>Subject: Re: shipping fees
>Kim Marie wrote:
>> For any out there who do some wholesale...who generally picks up the
>> shipping. I usually only charge the buyer the UPS fee while I handle
>the expense of the bubble wrap, boxes etc etc. Am I in line? Thanks
kim
>Kim, yes, the buyer pays the shipping fees. Some people charge an
>additional handling fee above the UPS charge for packaging, etc. I
>think it creates resentment -- better to build the cost of packaging
>time and supplies into your pricing structure.
>Berry Silverman,
>Berryware, Tucson, Arizona
>berrysilverman@yahoo.com
-----------------------
Wendy Rosen
The Rosen Group
AmericanStyle Magazine
http://www.americanstyle.com
The Buyers Markets of American Craft
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Baltimore, Maryland 21211
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410.243.7089 fax
the cat lady on fri 16 oct 98
At 09:15 AM 10/16/98 EDT, you wrote:
>----------------------------Original message----------------------------
>Dear Kim,
>Nearly every sale at the BMAC in Philly seems to be FOB (Freight on Buyer)
>It is customary to add a packing fee over and above shipping costs. I've
>seen everything from 2% to 9% and everything in between.
>
>If you ask retailers, they would prefer everything added in the price of
>the piece... it's easier to pack several flat tiles or dinner platters than
>to pack one Michael Sherrill Tea Pot... when you include the packing cost
>in the price of the work it raises the perceived value AND all costs are
>covered in case of breakage by UPS.
>
Just my $0.02 here - I was recently talking with UPS (Canada) and
they are NO LONGER insuring and paying claims for ceramic and glass.
Period. They say they were "burned" too many times.
I asked the person to check my packing (the last package had arrived
with 1 broken piece which I had to absorb) and he pronounced it fine
*BUT*, and I'll try to quote "if a 150 lb box falls on your box..."
and he shrugged. Basically, Too Bad.
So, be aware - ask before you ship...and if you hear what I heard,
put pressure on UPS; and change shippers. Perhaps lost business
from long time customers will help change things around?
sam - alias the cat lady
Melbourne, Ontario
SW Ontario CANADA
http://www.geocities.com/paris/3110
scuttell@odyssey.on.ca
"Thousands of years ago, cats were worshipped as gods.
Cats have never forgotten this."
Kathi LeSueur on mon 19 oct 98
In a message dated 10/16/98 1:44:41 PM, you wrote:
>Just my $0.02 here - I was recently talking with UPS (Canada) and
>they are NO LONGER insuring and paying claims for ceramic and glass.
>Period. They say they were "burned" too many times.
do you have an account with UPS or do you just bring it into the office. I'm
wondering if it makes a difference.
Kathi LeSueur
the cat lady on tue 20 oct 98
At 09:06 AM 10/19/98 EDT, you wrote:
>----------------------------Original message----------------------------
>
>In a message dated 10/16/98 1:44:41 PM, you wrote:
>
>>Just my $0.02 here - I was recently talking with UPS (Canada) and
>>they are NO LONGER insuring and paying claims for ceramic and glass.
>>Period. They say they were "burned" too many times.
>
>do you have an account with UPS or do you just bring it into the office. I'm
>wondering if it makes a difference.
>
>Kathi LeSueur
>
I was sending this under the customer's account number (collect).
I find it easier to get the customer's number and ship under
their account rather than either a) guessing a figure upfront or
b) trying to collect for shipping later....from *this* particular
customer. He's one of those I demand up-front payment from...
if you catch my drift...
sam - alias the cat lady
Melbourne, Ontario
SW Ontario CANADA
http://www.geocities.com/paris/3110
scuttell@odyssey.on.ca
"Thousands of years ago, cats were worshipped as gods.
Cats have never forgotten this."
Kathi LeSueur on wed 21 oct 98
In a message dated 10/20/98 1:43:43 PM, you wrote:
>>>Just my $0.02 here - I was recently talking with UPS (Canada) and
>>>they are NO LONGER insuring and paying claims for ceramic and glass.
>>>Period. They say they were "burned" too many times.
>>
Yesterday I was talking with my driver (US) about claims on ceramics and
glass. He says that UPS does not guarantee glass and ceramic from breakage in
the US and hasn't in a long time. But it does pay claims to many account
holders who have a good track record. If the shipper has few claims over a
long period of time with regular shipping the company will pay regardless of
the lack of guarantee.
Kathi LeSueur
Ann Arbor, MI
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