zahidi on fri 19 mar 99
A supplier Web site would be the dream of cyberclayers everywhere. I dunno
about Yall, but the less shipping I have to pay, the more likely I am to use
a company if products are similar, and getting the lowdown on service helps
me make a decision.
When I went to the Laguna facility at City of Industry, CA I was always
treated with respect and courtesy. All the materials and clay I bought were
high quality and performed as I expected. I used ^10 Westwood clays in the
70's and when Laguna bought them I used Soldate and had no problems with it
most of the time. One batch cracked a lot in mid 1992, but the next didn't.
I am not a production potter any more, so don't use large quantities of
clay, and I need a soft pug due to hand injury. It has been 3 years since I
dealt with Laguna, so I am sorry to hear their service has deteriorated.
I used Aardvard quite a bit lately as I was a few minutes away from them,
and they were helpful, had a big stocked showroom, gave samples, and I loved
their ^5-6 stoneware, Sedona.
I am now researching local sources and have had wonderful customer service
from Axner in Florida and Southern in Baton Rouge, LA. The samples Axner
sent were all right, the Raku body throws well, but it still remains to be
seen how my tests tiles come out on the ^6 stoneware "Elizabeth." Then the
glaze fit will probably determine who I go with, as I don't want to
reformulate constantly. I also find the trip to BR could be used for market
research and loading up on clay and glaze chems a big plus. No shipping!
All you cyber gurus out there are so appreciated! The scanning thread has
been a blessing, and I thank you profusely.
zahidi@gs.verio.net
don hunt on fri 22 nov 02
I know ya'll like attaboys on suppliers to balance out the bitch
sessions, so here's mine. I ordered a Hydrobat a week or so ago. It
arrived on time, but the bat pin spacing was enough off (3/32 inch) that
it didn't fit properly. When I called them, they said keep the old one
and sent me a replacement no charge. They were really cool about the
whole thing. It's a well made product that has a good company behind
it.
Don Hunt
scott lykens on mon 25 nov 02
what was hte name of this generous supplier???
>From: don hunt
>Reply-To: Ceramic Arts Discussion List
>To: CLAYART@LSV.CERAMICS.ORG
>Subject: Suppliers
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>I know ya'll like attaboys on suppliers to balance out the bitch
>sessions, so here's mine. I ordered a Hydrobat a week or so ago. It
>arrived on time, but the bat pin spacing was enough off (3/32 inch) that
>it didn't fit properly. When I called them, they said keep the old one
>and sent me a replacement no charge. They were really cool about the
>whole thing. It's a well made product that has a good company behind
>it.
>
>Don Hunt
>
>______________________________________________________________________________
>Send postings to clayart@lsv.ceramics.org
>
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>melpots@pclink.com.
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don hunt on mon 25 nov 02
Directly from Hydrobat. Apparently, they are having some quality control issues,
but they absolutely stand behind their product.
scott lykens wrote:
> what was hte name of this generous supplier???
>
> >From: don hunt
> >Reply-To: Ceramic Arts Discussion List
> >To: CLAYART@LSV.CERAMICS.ORG
> >Subject: Suppliers
> >Date: Fri, 22 Nov 2002 15:29:25 -0800
> >MIME-Version: 1.0
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> >Nov 2002 17:35:11 -0800
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> >FILETIME=[8C1B23D0:01C29290]
> >
> >I know ya'll like attaboys on suppliers to balance out the bitch
> >sessions, so here's mine. I ordered a Hydrobat a week or so ago. It
> >arrived on time, but the bat pin spacing was enough off (3/32 inch) that
> >it didn't fit properly. When I called them, they said keep the old one
> >and sent me a replacement no charge. They were really cool about the
> >whole thing. It's a well made product that has a good company behind
> >it.
> >
> >Don Hunt
> >
> >______________________________________________________________________________
> >Send postings to clayart@lsv.ceramics.org
> >
> >You may look at the archives for the list or change your subscription
> >settings from http://www.ceramics.org/clayart/
> >
> >Moderator of the list is Mel Jacobson who may be reached at
> >melpots@pclink.com.
>
> _________________________________________________________________
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> ______________________________________________________________________________
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.
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