Pamala Browne on wed 21 jul 99
----- Original Message -----
From: Pamala Browne
To:
Sent: Tuesday, July 20, 1999 2:52 PM
Subject: Fw: Re: would you sell a cracked pot?
>
> ----- Original Message -----
> From: Pamala Browne
> To:
> Sent: Tuesday, July 20, 1999 2:15 PM
> Subject: Re: Re: would you sell a cracked pot?
>
> Dear Tom--tried to send this offlist but it kept getting returned---
> > You pinpointed my unease for me--thanks.It is the next persons thoughts
to
> > be concerned about.Thanks also for the idea of marking the bottoms of
> > seconds--will definitely do that if the occasion of selling a cracked
pot
> > comes around again.My inventory is increasing and there are fewer and
> fewer
> > of them--thank the kiln gods!Now that I have my own raku kiln and can be
> > more 'in charge' (kind of a contradiction of terms when dealing with
raku,
> I
> > know ) I hope to have fewer there too! pamalab
> > ----- Original Message -----
> > From: Tom Wirt
> > To:
> > Sent: Monday, July 19, 1999 10:26 AM
> > Subject: Re: would you sell a cracked pot?
> >
> >
> > > ----------------------------Original
message----------------------------
> > > Pam....
> > > Think about this for a minute. It is not the one who buys your less
> than
> > > perfect pot who is the problem. It is the person after that who never
> > gets
> > > to hear that you're aware that the pot isn't right. So now they
believe
> > > that the type of pots you make is not good. And if the old marketing
> saw
> > > holds true, they will tell at least ten others..."Pam Browne's pots
have
> > > cracks" Now how's your reputation going to hold up?
> > >
> > > If it isn't right, don't even second it out. Seconds, if sold should
be
> > > minor blems, not major structural defects. We mark the bottoms of
> seconds
> > > in magic marker. That way if someone does pass it along, at least the
> > > notice goes with it. We also donate work to nursing homes and senior
> > > assisted living places. They love having something more like home to
> use.
> > >
> > > Someone on the list a couple off years ago noted that he had sold a
> flawed
> > > large salad bowl to someone who was owned a restaurant, only to find
> that
> > > bowl used on the restaurant salad bar advertising his bad work to the
> > whole
> > > community. Your reputation for quality is one of the few bits of
equity
> > you
> > > have in this business.
> > >
> > > Tom Wirt
> > >
> > > Subject: Re: would you sell a cracked pot?
> > >
> > >
> > > > ----------------------------Original
> message----------------------------
> > > > pottery gallery , fell in love with my stuff.He bought 4 of my
pieces
> > and
> > > > the one that was cracked was his favorite. These pieces were of
course
> > > > priced accordingly ( as thirds) and I had a funny feeling about
> sending
> > my
> > > > 'thirds' out into the world.But, I also knew that these pots were
> going
> > to
> > > > be loved.Maybe I should not have put them out,but I'm new to the
game
> > and
> > > I
> >
>
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