Rebecca P on thu 31 oct 02
Sounds like a good way to pack your pots!
>From: Stephanie Sandberg
>Reply-To: Ceramic Arts Discussion List
>To: CLAYART@LSV.CERAMICS.ORG
>Subject: Re: Shipping News (Was Beware . . .FedEx Ground)
>Date: Thu, 31 Oct 2002 14:26:37 -0800
>
>So it looks okay to ship marshmallows and pillows via FedEx Ground
>
>Stephanie
>
>
>
>----Original Message Follows----
>From: RENE
>Reply-To: reneclaypots.murray@verizon.net
>To: CLAYART@LSV.CERAMICS.ORG
>Subject: Shipping News (Was Beware . . .FedEx Ground)
>Date: Thu, 31 Oct 2002 13:53:58 -0500
>
>Please excuse the (almost exact) repost. I have noticed that the
>original was not included in the digest version of Clayart due to an
>apparent
>"glitch" -- which the moderator so named. Since the original post, I've had
>a number of direct responses. Since I am aware that many of you read the
>digest version, I've decided to send the information again, but this
>time with clarifications which I didn't include in the first post.
>=================================
>
>I just learned (the hard way) that FedEx Ground has a well-hidden limit
>of liability ($100) on anything ceramic which they damage in shipment.
>This is a relatively recent change (July 02).
>
>In my opinion, it has become distinctly risky to use them to ship
>ceramics valued at more than $100 . . . unless you have your own
>(outside) insurance on shipping breakage.
>
>Some of the responses to my original post indicated some confusion about
>the issues. I've decided to summarize what I know to be true.
>
>1- FedEx Ground and FedEx Express are NOT the same company. Though they
>operate via the same website and have similar logos, they are managed by
>different CEO's and other executives, and have different rates and
>regulations. FedEx Express is the airplane one. FedEx Ground is (that's
>right!) the truck one.
>
>2- FedEX Ground has a liability limit of $100 for everything shipped.
>However, if you decide to declare the value of an item, you will be
>charged a bit more, and FedEx Ground will be liable in the event it
>damages that item up to $25,000. (FedEx Express has a limit of $50,000,
>btw) -- So far, so good, right?
>
>*Here comes the kicker*
>
>3- HOWEVER FedEx Ground also has a SPECIFIC limitation on damage
>liability to CERTAIN ITEMS including CERAMICS. (specifics of their
>language on this is included below).
>
>I swear that I did not invent the part about Ostrich eggs and Emu eggs.
>
>4- Please note that FedEx *GROUND* makes a very clear distinction between
>INSURANCE and liability for damage. Some of you indicated a distinct
>confusion on this subject. Note the last sentence of item 3 (below). The
>upper case letters are theirs, not mine.
>------------------------
>
>I said that the limit is well-hidden, and I wasn't kidding. If you want
>to see if you can track it down yourself as an exercise in Internet
>prowess, then go to it.
>
>If not, then here's the URL.
>http://www.fedex.com/us/services/termsandconditions/ground/liabilitylimits.html?link=4
>
>
>Or skip all that and read here: ( I did make some changes on this
>version, but they were only the addition of a few asterisks, or upper
>case letters which call a reader's attention to an item)
>
>--begin slightly edited cut and paste from FedEx website------------
>
>Service Info
>FedEx Ground Tariff
>
> (pg) 35 of 60
>
>Declared Value and Limits of Liability
>
>1. In cases where the shipper declares or agrees in writing that the
>property being shipped is released to a value not exceeding $100 per
>package or article not enclosed in a package, the applicable rate may be
>determined directly from Vol. 2 of the FedEx Service Guide.
>
>2. In cases where the shipper declares or agrees in writing that the
>property being shipped is released to a value exceeding $100 per package
>or article not enclosed in a package, an additional charge for each $100
>or fraction thereof of valuation in excess of the $100 valuation will be
>assessed to which the base rate applies, up to a maximum declared value
>of $25,000 per package.
>
>3. The declared value of any shipment represents FedEx Ground's
>maximum
>liability in connection with a shipment, including, but not limited to,
>any loss, damage, delay, misdelivery, nondelivery, misinformation, any
>failure to provide information, or misdelivery of information. Exposure
>to and risk of any loss in excess of the declared value is either
>assumed by the shipper or transferred by the shipper to an insurance
>carrier through the purchase of an insurance policy. The shipper should
>contact an insurance agent or broker if insurance coverage is
>desired.FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
>
>4. FedEx Ground's liability with regard to any package is limited
>to the sum of $100 unless a higher value is declared at time of tender,
>and a greater charge paid as provided in Vol. 2 of the FedEx Service Guide.
>
>5. Packages (including freight shipments) containing all or part of
>the
>following items are LIMITED to a MAXIMUM declared value of $100:
>
>*a. Artwork, including any work created or developed by the application
>of skill, taste or creative talent for sale, display or collection. This
>includes, but is not limited to, items (and their parts) such as
>paintings, drawings, VASES, tapestries, limited-edition prints, fine
>art, *STATUARY, SCULPTURE, collectors' items, customized or personalized
>musical instruments.
>
>b. Film, photographic images, including photographic negatives,
>photographic chromes, photographic slides.
>
>*c. Any commodity that by its inherent nature is particularly
>susceptible
>to damage, or the market value of which is particularly variable or
>difficult to ascertain.
>
>d. Antiques, any commodity which exhibits the style or fashion of a
>past
>era and whose history, age or rarity contributes to its value. These
>items include, but are not limited to, furniture, tableware, glassware
>and collectors' items such as coins, stamps, sports cards, souvenirs and
>memorabilia. (Collector's coins and stamps may not be shipped.)
>
>*e. Glassware, including, but not limited to, signs, mirrors,
>*CERAMICS,
>porcelains, china, crystal, glass, framed glass, flat panel display
>screens (all types), plasma screens, and any other commodity with
>similarly fragile qualities.
>
>f. Jewelry, including, but not limited to, costume jewelry, watches
>and
>their parts, mount gems or stones (precious or semiprecious), industrial
>diamonds and jewelry made of precious metal
>
>g. Furs, including, but not limited to, fur clothing, fur-trimmed
>clothing and fur pelts.
>
>h. Precious metals, including, but not limited to, gold and silver
>bullion or dust, precipitates or platinum (except as an integral part of
>electronic machinery).
>
>i. Stocks, bonds, cash letters or cash equivalents, including, but not
>limited to, food stamps, postage stamps (not collectible), traveler's
>checks, lottery tickets, money orders, prepaid calling cards, bond
>coupons and bearer bonds.
>
>j. Ostrich and emu eggs.
>
>*******************************
>
>Rene Murray
>Handmade Sculpture and Functionware
>380 Sixth Street
>Brooklyn NY 11215-3302
>USA
>
>Home: 718.768.5121
>Studio: 718.875.7153
>reneclaypots.murray@verizon.net
>
>______________________________________________________________________________
>Send postings to clayart@lsv.ceramics.org
>
>You may look at the archives for the list or change your subscription
>settings from http://www.ceramics.org/clayart/
>
>Moderator of the list is Mel Jacobson who may be reached at
>melpots@pclink.com.
>
>
>_________________________________________________________________
>Unlimited Internet access -- and 2 months free! Try MSN.
>http://resourcecenter.msn.com/access/plans/2monthsfree.asp
>
>______________________________________________________________________________
>Send postings to clayart@lsv.ceramics.org
>
>You may look at the archives for the list or change your subscription
>settings from http://www.ceramics.org/clayart/
>
>Moderator of the list is Mel Jacobson who may be reached at
>melpots@pclink.com.
_________________________________________________________________
Unlimited Internet access -- and 2 months free! Try MSN.
http://resourcecenter.msn.com/access/plans/2monthsfree.asp
Stephani Stephenson on thu 31 oct 02
Rene:
VERY interesting information .thank you for researching this though it
is certainly not good news!
here are some of my thoughts and experience
1. your post makes me wonder if UPS has a similar policy ?????possibly
also introduced recently...that we might need to be aware of. It has
always seemed to me that UPS is one of the first to get picky! I hope
not... but if FEDEXground has done it, i wonder about UPS too.
2. I ship often with both carriers.
FEDEX ground, FOR ME, has done a good job generally ,and have been user
friendly, in that they have less strict requirements for accounts and
their weekly pickup charge is less. Also they seem less aggressive
about assessing all those extra charges, (as UPS does), thought they
are catching up to UPS in this regard. They are completely accepting of
my shipping boxes which are almost all previously used, so I like that.
They still let me use a book for shipping records whereas local UPS
requires I use a computer, (and an IBM type PC in particular)... (my
computer is a mac, and it is also not at the shipping site). FEDEX
ground has a good useable website for tracking packages, as does
UPS.supposedly FEDEX and FEDEXground are still merging but you are
right...different operation, different bookkeeping,different response
etc...and that is a hassle.
From my experience FEDEXground get tmy packages to destinations on time
and I have never had ANY packages damaged with them, in 2 1/2 years of
shipping , ...ALLof it ceramic sculpture and tile.Boxes big and small,
light and heavy, somehow thay seem to get there in good shape...and I
ship things that would make you a nervous wreck if you thought about it
too much.
On the other hand I have experienced a few instances of HORRENDOUS,
damage with UPS, and with far fewer shipments.
However, FEDEXground has LOST a couple of things, curiously 2 losses,
all destined for the same area in Los Angeles. fortunately not big
losses, packages with a value of under $50 ea. And FEDEXground has NOT
been good about honoring claims, in fact they are LOUSY at this. They
recently bungled . I firmly believe it is impossible to get back a
nickel from them on a claim....but I have heard UPS has tightened it's
policy on claims as well.
I do have to admit that because FEDEXground has had such a good record
getting my work delivered without damage that I have continued to use
them, though I occasionally use UPS for small packages.
You know ,the bottom line is that I HATE spending time filing and
following up on a claim...I do file the claim, but claims nowadays do
not come easy: seems like you really have to spend a lot of time riding
them, you have to call and twist arms, and deal with an annoyingly
complex maze of papers and lack of response. most of the time it is
(unfortunately) more sensible for me to just replace the object and get
on with it. And those companies know it.
however for valuable and one of a kind objects this is alarming news.
so I may have to rethink how best to do this.
and of course now I am ticked off about the extra money per hundred
dollars of value that I have been giving them ,thinking it offered a wee
bit of extra assurance!
AY YAY YAY!!!!!
sincerely
Stephani Stephenson
steph@alchemiestudio.com
RENE on thu 31 oct 02
Please excuse the (almost exact) repost. I have noticed that the
original was not included in the digest version of Clayart due to an apparent
"glitch" -- which the moderator so named. Since the original post, I've had
a number of direct responses. Since I am aware that many of you read the
digest version, I've decided to send the information again, but this
time with clarifications which I didn't include in the first post.
=================================
I just learned (the hard way) that FedEx Ground has a well-hidden limit
of liability ($100) on anything ceramic which they damage in shipment.
This is a relatively recent change (July 02).
In my opinion, it has become distinctly risky to use them to ship
ceramics valued at more than $100 . . . unless you have your own
(outside) insurance on shipping breakage.
Some of the responses to my original post indicated some confusion about
the issues. I've decided to summarize what I know to be true.
1- FedEx Ground and FedEx Express are NOT the same company. Though they
operate via the same website and have similar logos, they are managed by
different CEO's and other executives, and have different rates and
regulations. FedEx Express is the airplane one. FedEx Ground is (that's
right!) the truck one.
2- FedEX Ground has a liability limit of $100 for everything shipped.
However, if you decide to declare the value of an item, you will be
charged a bit more, and FedEx Ground will be liable in the event it
damages that item up to $25,000. (FedEx Express has a limit of $50,000,
btw) -- So far, so good, right?
*Here comes the kicker*
3- HOWEVER FedEx Ground also has a SPECIFIC limitation on damage
liability to CERTAIN ITEMS including CERAMICS. (specifics of their
language on this is included below).
I swear that I did not invent the part about Ostrich eggs and Emu eggs.
4- Please note that FedEx *GROUND* makes a very clear distinction between
INSURANCE and liability for damage. Some of you indicated a distinct
confusion on this subject. Note the last sentence of item 3 (below). The
upper case letters are theirs, not mine.
------------------------
I said that the limit is well-hidden, and I wasn't kidding. If you want
to see if you can track it down yourself as an exercise in Internet
prowess, then go to it.
If not, then here's the URL.
http://www.fedex.com/us/services/termsandconditions/ground/liabilitylimits.html?link=4
Or skip all that and read here: ( I did make some changes on this
version, but they were only the addition of a few asterisks, or upper
case letters which call a reader's attention to an item)
--begin slightly edited cut and paste from FedEx website------------
Service Info
FedEx Ground Tariff
(pg) 35 of 60
Declared Value and Limits of Liability
1. In cases where the shipper declares or agrees in writing that the
property being shipped is released to a value not exceeding $100 per
package or article not enclosed in a package, the applicable rate may be
determined directly from Vol. 2 of the FedEx Service Guide.
2. In cases where the shipper declares or agrees in writing that the
property being shipped is released to a value exceeding $100 per package
or article not enclosed in a package, an additional charge for each $100
or fraction thereof of valuation in excess of the $100 valuation will be
assessed to which the base rate applies, up to a maximum declared value
of $25,000 per package.
3. The declared value of any shipment represents FedEx Ground's maximum
liability in connection with a shipment, including, but not limited to,
any loss, damage, delay, misdelivery, nondelivery, misinformation, any
failure to provide information, or misdelivery of information. Exposure
to and risk of any loss in excess of the declared value is either
assumed by the shipper or transferred by the shipper to an insurance
carrier through the purchase of an insurance policy. The shipper should
contact an insurance agent or broker if insurance coverage is
desired.FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
4. FedEx Ground's liability with regard to any package is limited
to the sum of $100 unless a higher value is declared at time of tender,
and a greater charge paid as provided in Vol. 2 of the FedEx Service Guide.
5. Packages (including freight shipments) containing all or part of the
following items are LIMITED to a MAXIMUM declared value of $100:
*a. Artwork, including any work created or developed by the application
of skill, taste or creative talent for sale, display or collection. This
includes, but is not limited to, items (and their parts) such as
paintings, drawings, VASES, tapestries, limited-edition prints, fine
art, *STATUARY, SCULPTURE, collectors' items, customized or personalized
musical instruments.
b. Film, photographic images, including photographic negatives,
photographic chromes, photographic slides.
*c. Any commodity that by its inherent nature is particularly susceptible
to damage, or the market value of which is particularly variable or
difficult to ascertain.
d. Antiques, any commodity which exhibits the style or fashion of a past
era and whose history, age or rarity contributes to its value. These
items include, but are not limited to, furniture, tableware, glassware
and collectors' items such as coins, stamps, sports cards, souvenirs and
memorabilia. (Collector's coins and stamps may not be shipped.)
*e. Glassware, including, but not limited to, signs, mirrors, *CERAMICS,
porcelains, china, crystal, glass, framed glass, flat panel display
screens (all types), plasma screens, and any other commodity with
similarly fragile qualities.
f. Jewelry, including, but not limited to, costume jewelry, watches and
their parts, mount gems or stones (precious or semiprecious), industrial
diamonds and jewelry made of precious metal
g. Furs, including, but not limited to, fur clothing, fur-trimmed
clothing and fur pelts.
h. Precious metals, including, but not limited to, gold and silver
bullion or dust, precipitates or platinum (except as an integral part of
electronic machinery).
i. Stocks, bonds, cash letters or cash equivalents, including, but not
limited to, food stamps, postage stamps (not collectible), traveler's
checks, lottery tickets, money orders, prepaid calling cards, bond
coupons and bearer bonds.
j. Ostrich and emu eggs.
*******************************
Rene Murray
Handmade Sculpture and Functionware
380 Sixth Street
Brooklyn NY 11215-3302
USA
Home: 718.768.5121
Studio: 718.875.7153
reneclaypots.murray@verizon.net
Stephanie Sandberg on thu 31 oct 02
So it looks okay to ship marshmallows and pillows via FedEx Ground
Stephanie
----Original Message Follows----
From: RENE
Reply-To: reneclaypots.murray@verizon.net
To: CLAYART@LSV.CERAMICS.ORG
Subject: Shipping News (Was Beware . . .FedEx Ground)
Date: Thu, 31 Oct 2002 13:53:58 -0500
Please excuse the (almost exact) repost. I have noticed that the
original was not included in the digest version of Clayart due to an
apparent
"glitch" -- which the moderator so named. Since the original post, I've had
a number of direct responses. Since I am aware that many of you read the
digest version, I've decided to send the information again, but this
time with clarifications which I didn't include in the first post.
=================================
I just learned (the hard way) that FedEx Ground has a well-hidden limit
of liability ($100) on anything ceramic which they damage in shipment.
This is a relatively recent change (July 02).
In my opinion, it has become distinctly risky to use them to ship
ceramics valued at more than $100 . . . unless you have your own
(outside) insurance on shipping breakage.
Some of the responses to my original post indicated some confusion about
the issues. I've decided to summarize what I know to be true.
1- FedEx Ground and FedEx Express are NOT the same company. Though they
operate via the same website and have similar logos, they are managed by
different CEO's and other executives, and have different rates and
regulations. FedEx Express is the airplane one. FedEx Ground is (that's
right!) the truck one.
2- FedEX Ground has a liability limit of $100 for everything shipped.
However, if you decide to declare the value of an item, you will be
charged a bit more, and FedEx Ground will be liable in the event it
damages that item up to $25,000. (FedEx Express has a limit of $50,000,
btw) -- So far, so good, right?
*Here comes the kicker*
3- HOWEVER FedEx Ground also has a SPECIFIC limitation on damage
liability to CERTAIN ITEMS including CERAMICS. (specifics of their
language on this is included below).
I swear that I did not invent the part about Ostrich eggs and Emu eggs.
4- Please note that FedEx *GROUND* makes a very clear distinction between
INSURANCE and liability for damage. Some of you indicated a distinct
confusion on this subject. Note the last sentence of item 3 (below). The
upper case letters are theirs, not mine.
------------------------
I said that the limit is well-hidden, and I wasn't kidding. If you want
to see if you can track it down yourself as an exercise in Internet
prowess, then go to it.
If not, then here's the URL.
http://www.fedex.com/us/services/termsandconditions/ground/liabilitylimits.html?link=4
Or skip all that and read here: ( I did make some changes on this
version, but they were only the addition of a few asterisks, or upper
case letters which call a reader's attention to an item)
--begin slightly edited cut and paste from FedEx website------------
Service Info
FedEx Ground Tariff
(pg) 35 of 60
Declared Value and Limits of Liability
1. In cases where the shipper declares or agrees in writing that the
property being shipped is released to a value not exceeding $100 per
package or article not enclosed in a package, the applicable rate may be
determined directly from Vol. 2 of the FedEx Service Guide.
2. In cases where the shipper declares or agrees in writing that the
property being shipped is released to a value exceeding $100 per package
or article not enclosed in a package, an additional charge for each $100
or fraction thereof of valuation in excess of the $100 valuation will be
assessed to which the base rate applies, up to a maximum declared value
of $25,000 per package.
3. The declared value of any shipment represents FedEx Ground's maximum
liability in connection with a shipment, including, but not limited to,
any loss, damage, delay, misdelivery, nondelivery, misinformation, any
failure to provide information, or misdelivery of information. Exposure
to and risk of any loss in excess of the declared value is either
assumed by the shipper or transferred by the shipper to an insurance
carrier through the purchase of an insurance policy. The shipper should
contact an insurance agent or broker if insurance coverage is
desired.FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
4. FedEx Ground's liability with regard to any package is limited
to the sum of $100 unless a higher value is declared at time of tender,
and a greater charge paid as provided in Vol. 2 of the FedEx Service Guide.
5. Packages (including freight shipments) containing all or part of the
following items are LIMITED to a MAXIMUM declared value of $100:
*a. Artwork, including any work created or developed by the application
of skill, taste or creative talent for sale, display or collection. This
includes, but is not limited to, items (and their parts) such as
paintings, drawings, VASES, tapestries, limited-edition prints, fine
art, *STATUARY, SCULPTURE, collectors' items, customized or personalized
musical instruments.
b. Film, photographic images, including photographic negatives,
photographic chromes, photographic slides.
*c. Any commodity that by its inherent nature is particularly
susceptible
to damage, or the market value of which is particularly variable or
difficult to ascertain.
d. Antiques, any commodity which exhibits the style or fashion of a
past
era and whose history, age or rarity contributes to its value. These
items include, but are not limited to, furniture, tableware, glassware
and collectors' items such as coins, stamps, sports cards, souvenirs and
memorabilia. (Collector's coins and stamps may not be shipped.)
*e. Glassware, including, but not limited to, signs, mirrors, *CERAMICS,
porcelains, china, crystal, glass, framed glass, flat panel display
screens (all types), plasma screens, and any other commodity with
similarly fragile qualities.
f. Jewelry, including, but not limited to, costume jewelry, watches and
their parts, mount gems or stones (precious or semiprecious), industrial
diamonds and jewelry made of precious metal
g. Furs, including, but not limited to, fur clothing, fur-trimmed
clothing and fur pelts.
h. Precious metals, including, but not limited to, gold and silver
bullion or dust, precipitates or platinum (except as an integral part of
electronic machinery).
i. Stocks, bonds, cash letters or cash equivalents, including, but not
limited to, food stamps, postage stamps (not collectible), traveler's
checks, lottery tickets, money orders, prepaid calling cards, bond
coupons and bearer bonds.
j. Ostrich and emu eggs.
*******************************
Rene Murray
Handmade Sculpture and Functionware
380 Sixth Street
Brooklyn NY 11215-3302
USA
Home: 718.768.5121
Studio: 718.875.7153
reneclaypots.murray@verizon.net
______________________________________________________________________________
Send postings to clayart@lsv.ceramics.org
You may look at the archives for the list or change your subscription
settings from http://www.ceramics.org/clayart/
Moderator of the list is Mel Jacobson who may be reached at
melpots@pclink.com.
_________________________________________________________________
Unlimited Internet access -- and 2 months free! Try MSN.
http://resourcecenter.msn.com/access/plans/2monthsfree.asp
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