Rosanne on tue 17 aug 04
Axner's is very grateful for wonderful emails and phone calls we received
yesterday. All the well wishes and concerns made our day and survival of
Hurricane Charley a little more tolerable.
Thankfully, all our employees and their families and our building survived
the destructive storm. All Axner employees came to work eager to get
Axner's up and running. Our 25 team members pulled together, took phone
calls and packed orders while enduring 90 degree weather, no lights, no air
conditioning and a generator that got our computer system working. As soon
as the phone lines went live, our Axner customers called concerned.
We apologize for any inconvenience anyone might have experienced during our
three hour down time. We did manage to keep to our 24 hour turn around goal
and 99% of those who placed an order, their packages shipped out yesterday
afternoon.
Thank you again to all who have called or email and keep calling and
emailing.
We, at Axner's, are all doing fine and appreciate your concerns.
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