barblund on fri 4 mar 05
well, folks I tried shipping DHL because they have a local truck depot. =
first of all, their web site was almost impossible to get through and it =
didn't want me to send 2 boxes to the same business on the same day. =
After about 2 hours of fighting with the web site- it gave me some very =
nice rates. Ok- got the packages to the place (only an office up stairs =
attached to the truck depot)and they again reconfirmed the charges. =
Yesterday I got an email bill quoting almost double what they had told =
me at the drop off- and higher than UPS. they have all these little =
extra charges they put on that they do not figure in the quote- and =
extra $2 to deliver out of their regular delivery area- fuel surcharge =
and several other fees. So the charge went from $5 to $9 per box! =20
so beware of DHL! Now I am trying Fed Ex- their web site is the easiest =
to get through. Now I am waiting
to see if they have any extra little surprises they add on. At the =
moment they are several dollars cheaper than UPS
Barb from Bloomington
barblund@bluemarble.net
Carol Ross on sat 5 mar 05
Hi Phil & Barb
I wrote Barb off-list and then thought maybe others would want to know.
FedEx Ground doesn't offer insurance! They informed me that I'd have
to locate a 3rd party to insure my shipment. Don't know one, didn't
want to find one. Bye bye FedEx Ground...
Carol R.
http://homepage.mac.com/portfolio.carolross/Menu4.html
On Mar 5, 2005, at 2:23 AM, pdp1@EARTHLINK.NET wrote:
> Hi Barb,
>
>
> I just got a DSL Account yesterday and have not learned to
> use it yet...or tried it yet.
>
> They do seem to promise some attractive rates, for sure...
>
> But, you should call their Customer Service number and run
> through your frustrations with them, find your Account's
> Manager person, ask them for help...see what they can
> do...they might have something useful to say and or even
> something nice they can do about the charges even...maybe
> you made some errors of some kind you did not know you made
> in filling out the forms, worth a try...
>
> I know 'residental' deliverys are an extra $2.00 for
> example...like anything, you gotta learn how their methods,
> and site, and label making work, and form's details...and
> what to expect. Maybe they will not be the best choice every
> time, but might be many times.
>
> fed ex is often charges half or less than half UPS,
> depending on weight and distance...
>
> Old UPs got way high and indifferent once they went
> to-the-stripmall 'civillian' convenience deal, no more
> Commercial Rates or anything...yuck...just a clip joint for
> saps now...
>
>
> Good luck,
>
> Phil
> Las Vegas
>
>
> ----- Original Message -----
> From: "barblund"
>
>
> well, folks I tried shipping DHL because they have a local
> truck depot.
>
> <<<<>>>>>
>
> Barb from Bloomington
>
> _______________________________________________________________________
> _______
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at
> melpots@pclink.com.
>
pdp1@EARTHLINK.NET on sat 5 mar 05
Hi Barb,
I just got a DSL Account yesterday and have not learned to
use it yet...or tried it yet.
They do seem to promise some attractive rates, for sure...
But, you should call their Customer Service number and run
through your frustrations with them, find your Account's
Manager person, ask them for help...see what they can
do...they might have something useful to say and or even
something nice they can do about the charges even...maybe
you made some errors of some kind you did not know you made
in filling out the forms, worth a try...
I know 'residental' deliverys are an extra $2.00 for
example...like anything, you gotta learn how their methods,
and site, and label making work, and form's details...and
what to expect. Maybe they will not be the best choice every
time, but might be many times.
fed ex is often charges half or less than half UPS,
depending on weight and distance...
Old UPs got way high and indifferent once they went
to-the-stripmall 'civillian' convenience deal, no more
Commercial Rates or anything...yuck...just a clip joint for
saps now...
Good luck,
Phil
Las Vegas
----- Original Message -----
From: "barblund"
well, folks I tried shipping DHL because they have a local
truck depot.
<<<<>>>>>
Barb from Bloomington
Bob Santerre on sat 5 mar 05
Barb, the one thing I found a bit "deceptive" with FEDEX is that they
tack on an $11 "pick-up" fee if you drop off a package to a site that is
not approved for FEDEX Ground service (a FEDEX Express site is not
necessarily approved for Ground service, you need to call FEDEX Ground
and check to see if the location is on their list). This appeared in my
on-line billing statement as an "ancillary" charge. In all their
literature and discussions this charge was NEVER mentioned. Taking this
charge into consideration, UPS turns out to be the cheapest shipping
for me.
Bob
/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
barblund wrote:
>well, folks I tried shipping DHL because they have a local truck depot. first of all, their web site was almost impossible to get through and it didn't want me to send 2 boxes to the same business on the same day. After about 2 hours of fighting with the web site- it gave me some very nice rates. Ok- got the packages to the place (only an office up stairs attached to the truck depot)and they again reconfirmed the charges. Yesterday I got an email bill quoting almost double what they had told me at the drop off- and higher than UPS. they have all these little extra charges they put on that they do not figure in the quote- and extra $2 to deliver out of their regular delivery area- fuel surcharge and several other fees. So the charge went from $5 to $9 per box!
>
>so beware of DHL! Now I am trying Fed Ex- their web site is the easiest to get through. Now I am waiting
> to see if they have any extra little surprises they add on. At the moment they are several dollars cheaper than UPS
>
>Barb from Bloomington
>
>barblund@bluemarble.net
>
>______________________________________________________________________________
>Send postings to clayart@lsv.ceramics.org
>
>You may look at the archives for the list or change your subscription
>settings from http://www.ceramics.org/clayart/
>
>Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.
>
>
>
>
>
pdp1@EARTHLINK.NET on sat 5 mar 05
Hi Bob,
I have a Fed-Ex (and my new DHL ) account but no UPS account
anymore.
If you know anyone who has a Commercial Address who
routinely recieves fed-ex, they can just hand your shipments
to the driver when he delivers their stuff to them.
Another possibility, is if you can figure out a way to self
ship some small item to yourself, find some local Book
seller who will ship Fed-Ex and make a deal to have them
send you some 25 cent used paperbackbook once a week via fed
ex, or have some small thing shipped to you (costing say
$2.00 or something for the shipping, tops, ) so that it's
delivery to you co-responds roughly to when you want your
shipments to go out, then, when the driver shows up to
deliver your little whatever, you just hand him your
out-going shipments, at no charge for 'pick-up'.
My next door neighbor here ( Commercial Street) used to be a
little Rubber Stamp place, and he got UPS and Fed-Ex
deliveries almost every day. I never had to go to any
Station or Drop-off, since the Trucks were allways stopping
there, I just walked outside when I heard them and handed my
out-going to the drivers, or, I just left my stuff with my
neighbor for when the Trucks came to deliver and or pick up
his things...this was very convenienet of course...
Any kind of Fed-Ex parcels of course may be dropped off at
any Kinkos with no fees to the sender...since they are now
affiliated in that way so that Kinkos are all able to accept
all classes of fed-ex (except heavy freight maybe).
Phil
el ve
----- Original Message -----
From: "Bob Santerre"
> Barb, the one thing I found a bit "deceptive" with FEDEX
is that they
> tack on an $11 "pick-up" fee if you drop off a package to
a site that is
> not approved for FEDEX Ground service (a FEDEX Express
site is not
> necessarily approved for Ground service, you need to call
FEDEX Ground
> and check to see if the location is on their list). This
appeared in my
> on-line billing statement as an "ancillary" charge. In
all their
> literature and discussions this charge was NEVER
mentioned. Taking this
> charge into consideration, UPS turns out to be the
cheapest shipping
> for me.
>
> Bob
barblund on sat 5 mar 05
Folks- I am fortunate enough that the official truck-depot drop off spots
for Fed-Ex, UPS and DHL are all about 2 miles from my house so I would never
bother with any pick up service. Dhl seemed to be deliberately deceptive
with twice quoting me one rate- even at the official office- and then
charging extra. these were not oversized boxes or residential deliveries.
the web site should include all of the add on little bits in the quote- not
shock you a week or 2 later with a substantial mark up. "IT" knows if the
city is "Out of their normal delivery area" when you register the box. "It"
also knows the fuel surcharges etc. Those fees should be quoted right off
the bat as does the annoying overpriced UPS and Fed-Ex.
Barb
barblund@bluemarble.net
Bloomington, IN 47404
812 339 8476
----- Original Message -----
From: "Bob Santerre"
To:
Sent: Saturday, March 05, 2005 11:02 AM
Subject: Re: DHL shipping-a real bummer!
> Barb, the one thing I found a bit "deceptive" with FEDEX is that they
> tack on an $11 "pick-up" fee if you drop off a package to a site that is
> not approved for FEDEX Ground service (a FEDEX Express site is not
> necessarily approved for.
Carol Ross on sun 6 mar 05
Hey Phil,
Thanks for checking out FedEx for me... It kinda all makes sense now -
my shipment was going to a residence so it must not have qualified for
the Business/Commercial Class... I was really surprised and even
checked with an online chat rep who confirmed what the site said. So I
s'pose the secret is to ship only to business or commercial
addresses...
Thanks again, Phil - now i know when I can use Fedex...
Best,
Carol
On Mar 6, 2005, at 4:53 PM, pdp1@EARTHLINK.NET wrote:
> Fed-ex "Ground"...is their Business/Commercial Class of
> shipment, is distinct from their 'residential delivery'
> class/rate, and must go to a Commercial or Business Address,
> (whether or not the address is a true 'Business', it needs
> to be in an area at least where Businesses are located) and
> comes with the amount of insurance one stipulates for it to
> have. This is the Shipping Class which many Businesses use
> to ship items to other Businesses.
Stephani Stephenson on sun 6 mar 05
carol wrote
FedEx Ground doesn't offer insurance! They informed me that I'd have
to locate a 3rd party to insure my shipment.
Carol
I have news for you ...UPS doesn't insure ceramics either
...or rather
like FEDEX Ground , they insure the first $100 per box only
with ceramics
both companies are alike in this regard. A UPS desk person may not tell
you this ,or may not realize this, and both companies will certainly
accept your extra insurance payment, but read the fine print, neither
will insure over the automatic $100 per box.
I have dipped into DHL lately, mostly because, since FEDEX merged with
Kinkos
the service at my local , closest outlet has deteriorated.
there use to be a full time, knowledgeable FEDEX person at a nearbye
Kinkos.
There were no extra charges, no lines, etc.
Now that Kinkos staff is staffing it, it is a mess.
They offer packing services now, you you can be waiting in line forever,
while the single Kinkos person assigned to FEDEX
tries to figure out how to pack a crystal goblet for the lady in line,
6 people ahead of you
can't find anyone to wait on you, they are flustered and confused, so
is everyone in line
Only way to deal is to get an account, print your own labels and drop
off.
I still choose them over UPS for small shipments,
just because I have never experienced breakage with them.
I thought UPS was also more notorious in adding extra charges, as
well...
however I have admittedly been cruising down the road about 1/2 mile
to a small DHL outlet lately. Another local potter uses them
exclusively to ship large quantities of pottery around the US. The
franchise owner gives him a discount, so ask about a discount.
I have shipped a few things with DHL , just as a test.. no problems so
far...
They say they fully insure, which , if true , would set them apart from
UPS and FEDEX Ground , however, I haven't yet read the fine print... or
had to file a claim...
(the only real way you find out about insurance policy, unfortunately.)
the first few times they gave me a very competitive rate but the last
time I took something there, a box that would have cost me
$10-$12 FEDEX ground, cost me $26 at DHL
this is getting to be as difficult as choosing a phone company.....
Stephani Stephenson
steph@revivaltileworks.com
http://www.revivaltileworks.com
pdp1@EARTHLINK.NET on sun 6 mar 05
Hi Carol,
You must have misunderstood something when talking with
Fed-ex or examining their web-site or forms -
Fed-ex "Ground"...is their Business/Commercial Class of
shipment, is distinct from their 'residential delivery'
class/rate, and must go to a Commercial or Business Address,
(whether or not the address is a true 'Business', it needs
to be in an area at least where Businesses are located) and
comes with the amount of insurance one stipulates for it to
have. This is the Shipping Class which many Businesses use
to ship items to other Businesses.
Unless something changed in the last few weeks...
If memory serves, the automatic (default) ceiling for which
is $100.00, but more insurance may be obtained if one likes.
I just called Fed-Ex and chatted about this...they say
nothing has changed, and the $25,000.00 limit is still the
deal for the ceiling for individual Ground Shipments, and
you just fill in or stipulate the amount of Insurance you
want and so on...if you say nothing, then the limit is
$100.00...
Best wishes,
Phil
el ve
----- Original Message -----
From: "Carol Ross"
> Hi Phil & Barb
>
> I wrote Barb off-list and then thought maybe others would
want to know.
> FedEx Ground doesn't offer insurance! They informed me
that I'd have
> to locate a 3rd party to insure my shipment. Don't know
one, didn't
> want to find one. Bye bye FedEx Ground...
>
> Carol R.
.
Snail Scott on tue 8 mar 05
At 08:12 AM 3/6/2005 -0800, you wrote:
>carol wrote
>FedEx Ground doesn't offer insurance! They informed me that I'd have
>to locate a 3rd party to insure my shipment.
Good luck with that!
Back when I was doing pretty well financially,
I hired professional art shippers to do my big
crates. Cost a lot, but they built the crates,
packed the work, AND (the thing that I couldn't
do for myself) insured it through their own
policy. Considering the time it would have taken
me to buy the materials, build the crate, pack,
and arrange shipping (without insurance), it was
worth it. Not for every shipment, but for
expensive fragile work it's good to have it
done right, and insured with no fuss.
As many of us know, proper packing is the best
insurance, and when a professional service does
the job, they're standing behind their work.
The insurance policy is for all the dumb things
that can happen in spite of that.
(When I worked in a foundry, we had a crate come
back to us - with forklift holes right through
one side and out the other. Being bronze, the piece
inside could be repaired with some welding and
grinding, but I've always thought: That could've
been clay!)
-Snail
-Snail
| |
|
