Earl Brunner on thu 28 apr 05
Sorry, unless they took your money and didn't refund it. I think you don't
really have much to complain about. And having said that, I think that your
trying to extort what you wanted out of them by threatening them with this
list is really in poor taste. They may have not been as nice as they could
have been, but you weren't either. I count it a wash.
Earl Brunner
Las Vegas, NV
-----Original Message-----
From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
Sent: Thursday, April 28, 2005 10:07 AM
To: CLAYART@LSV.CERAMICS.ORG
Subject: WARNING - bad company to do business with
Hey, all -
I had tried to order some add-on scale weights for my Ohaus balance beam
back on April 14.
I never got an email confirming or denying my order, which I thought was
strange, so I emailed
the company to check on it a couple of days ago. The name of the company is
Precision Weighing
Balances, and they are located in Bradford, MA.
I will admit that I didn't fully read both pages of my receipt or the fine
print in the shopping cart while
placing the order - just scanned it.
Below is the thread of emails we just sent back and forth. I think, for a
company who says on their website
that they are customer-friendly and want recommendations, they have a long
way to go with whoever this guy
Gary Shane is.
Be warned.
- Gail
L. P. Skeen on thu 28 apr 05
Gail, the term 'account executive' is a euphemism which in actuality means
'sales guy'. Call the store and ask to speak to the president, then forward
to him/her a copy of Gary's oh so nice emails. That will hopefully take
care of your problem.
L
----- Original Message -----
From: "Gail Phillips"
for a
> company who says on their website
> that they are customer-friendly and want recommendations, they have a long
> way to go with whoever this guy
> Gary Shane is.
> Gary Shane, Account Executive
> Precision Weighing Balances
Earl Brunner on thu 28 apr 05
Did they take your money?
Earl Brunner
Las Vegas, NV
-----Original Message-----
From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
Sent: Thursday, April 28, 2005 10:07 AM
To: CLAYART@LSV.CERAMICS.ORG
Subject: WARNING - bad company to do business with
Hey, all -
I had tried to order some add-on scale weights for my Ohaus balance beam
back on April 14.
I never got an email confirming or denying my order, which I thought was
strange, so I emailed
the company to check on it a couple of days ago. The name of the company is
Precision Weighing
Balances, and they are located in Bradford, MA.
I will admit that I didn't fully read both pages of my receipt or the fine
print in the shopping cart while
placing the order - just scanned it.
Below is the thread of emails we just sent back and forth. I think, for a
company who says on their website
that they are customer-friendly and want recommendations, they have a long
way to go with whoever this guy
Gary Shane is.
Be warned.
- Gail
Gail Phillips on thu 28 apr 05
Hey, all -
I had tried to order some add-on scale weights for my Ohaus balance beam
back on April 14.
I never got an email confirming or denying my order, which I thought was
strange, so I emailed
the company to check on it a couple of days ago. The name of the company is
Precision Weighing
Balances, and they are located in Bradford, MA.
I will admit that I didn't fully read both pages of my receipt or the fine
print in the shopping cart while
placing the order - just scanned it.
Below is the thread of emails we just sent back and forth. I think, for a
company who says on their website
that they are customer-friendly and want recommendations, they have a long
way to go with whoever this guy
Gary Shane is.
Be warned.
- Gail
_____
From: figglywig@att.net [mailto:figglywig@att.net]
Sent: Thursday, April 28, 2005 11:09 AM
To: Precision Weighing Balances
Subject: RE: invoice 21742
Yes, I see it on the receipt. I only meant that that info should be included
in the product description. It would make perfect sense to do so, instead of
getting nasty with someone who might have considered purchasing a nicer,
more expensive digital scale in the future. Now, since I am a member of a
listserve of which there are about 3000 members, they will all know how you
treat your customers.
Thanks for the warning. You might also consider improving your grammar.
- Gail
-------------- Original message from Precision Weighing Balances
: --------------
Please look at your original receipt and read it. If you can't find it
please click the buy button on the web page you referenced. It stated right
in your shopping cart "Ohaus 707-00 Attachment Weights to increase capacity
of triple beam from 610 to 2610 grams. We will only sell you the 707-00 if
you are buying a Ohaus triple beam from us at the same time "
Is there ANYTHING else I need to prove to you?? I know you'll still
attempt to outsmart me and prove I am right even though you think it is fine
to ignore whatever guidelines are imposed. My recommendation is to go back
to the vendor you original bought the triple beam from.
Have a great day.
At 09:43 PM 4/27/05, you wrote:
then explain this webpage, where I found the product - NO mention of having
to purchase the scale, too.
http://balances.com/triplea.html#707
- Gail
_____
From: Precision Weighing Balances [
mailto:sales@balances.com]
Sent: Wednesday, April 27, 2005 6:14 PM
To: figglywig@att.net
Subject: Re: invoice 21742
No we only sell the attachment weights when you buy the triple beam at the
same time. We disclose this on our web site.
Gary Shane, Account Executive
Precision Weighing Balances
\\\|///
-@-@-
-----oo00---(_)---00oo--------
> //\/\/\/\--->
> // orders@scalenet.com sales@balances.com
>// Precision Weighing Balances
>\\ 10 Peabody Street Bradford,MA 01835-7614
> \\ Phone: 978-521-7095 Fax: 978-374-5568
> \\/\/\/\/\/\/\/--->
Gary Shane, Account Executive
Precision Weighing Balances
\\\|///
-@-@-
-----oo00---(_)---00oo--------
> //\/\/\/\--->
> // orders@scalenet.com sales@balances.com
>// Precision Weighing Balances
>\\ 10 Peabody Street Bradford,MA 01835-7614
> \\ Phone: 978-521-7095 Fax: 978-374-5568
> \\/\/\/\/\/\/\/--->
At 05:39 PM 4/27/05, you wrote:
Hello -
I was wondering if my order ever shipped. My invoice # is 21742.
Thanks.
- Gail Phillips
"Sanity calms, but madness is more interesting." - John Russell
pdp1@EARTHLINK.NET on thu 28 apr 05
Hi Gail,
Totally hideous...what yuppie scum-bags.
Where's old Kah-zinski when we need him????
...sigh...
Anyway...look through the 'e-bay' for some accessory Weights or other things
ye might need...
Lots of good things there...
Love,
Phil
el ve
----- Original Message -----
From: "Gail Phillips"
> Hey, all -
>
>
>
> I had tried to order some add-on scale weights for my Ohaus balance beam
> back on April 14.
> I never got an email confirming or denying my order, which I thought was
> strange, so I emailed
> the company to check on it a couple of days ago. The name of the company
is
> Precision Weighing
> Balances, and they are located in Bradford, MA.
>
>
>
> I will admit that I didn't fully read both pages of my receipt or the fine
> print in the shopping cart while
> placing the order - just scanned it.
>
>
>
> Below is the thread of emails we just sent back and forth. I think, for a
> company who says on their website
> that they are customer-friendly and want recommendations, they have a long
> way to go with whoever this guy
> Gary Shane is.
>
>
>
> Be warned.
>
>
>
> - Gail
>
>
>
> _____
>
> From: figglywig@att.net [mailto:figglywig@att.net]
> Sent: Thursday, April 28, 2005 11:09 AM
> To: Precision Weighing Balances
> Subject: RE: invoice 21742
>
>
>
> Yes, I see it on the receipt. I only meant that that info should be
included
> in the product description. It would make perfect sense to do so, instead
of
> getting nasty with someone who might have considered purchasing a nicer,
> more expensive digital scale in the future. Now, since I am a member of a
> listserve of which there are about 3000 members, they will all know how
you
> treat your customers.
>
> Thanks for the warning. You might also consider improving your grammar.
>
> - Gail
>
> -------------- Original message from Precision Weighing Balances
> : --------------
>
> Please look at your original receipt and read it. If you can't find it
> please click the buy button on the web page you referenced. It stated
right
> in your shopping cart "Ohaus 707-00 Attachment Weights to increase
capacity
> of triple beam from 610 to 2610 grams. We will only sell you the 707-00 if
> you are buying a Ohaus triple beam from us at the same time "
>
> Is there ANYTHING else I need to prove to you?? I know you'll still
> attempt to outsmart me and prove I am right even though you think it is
fine
> to ignore whatever guidelines are imposed. My recommendation is to go
back
> to the vendor you original bought the triple beam from.
>
> Have a great day.
>
> At 09:43 PM 4/27/05, you wrote:
>
> then explain this webpage, where I found the product - NO mention of
having
> to purchase the scale, too.
>
> http://balances.com/triplea.html#707
>
> - Gail
>
>
>
> _____
>
>
> From: Precision Weighing Balances [
> mailto:sales@balances.com]
> Sent: Wednesday, April 27, 2005 6:14 PM
> To: figglywig@att.net
> Subject: Re: invoice 21742
>
> No we only sell the attachment weights when you buy the triple beam at the
> same time. We disclose this on our web site.
>
> Gary Shane, Account Executive
> Precision Weighing Balances
>
> \\\|///
> -@-@-
> -----oo00---(_)---00oo--------
>
> > //\/\/\/\--->
> > // orders@scalenet.com sales@balances.com
> >// Precision Weighing Balances
> >\\ 10 Peabody Street Bradford,MA 01835-7614
>
> > \\ Phone: 978-521-7095 Fax: 978-374-5568
> > \\/\/\/\/\/\/\/--->
>
>
> Gary Shane, Account Executive
> Precision Weighing Balances
>
> \\\|///
> -@-@-
> -----oo00---(_)---00oo--------
>
> > //\/\/\/\--->
> > // orders@scalenet.com sales@balances.com
> >// Precision Weighing Balances
> >\\ 10 Peabody Street Bradford,MA 01835-7614
>
> > \\ Phone: 978-521-7095 Fax: 978-374-5568
> > \\/\/\/\/\/\/\/--->
>
>
> At 05:39 PM 4/27/05, you wrote:
>
> Hello -
>
> I was wondering if my order ever shipped. My invoice # is 21742.
>
> Thanks.
>
> - Gail Phillips
>
> "Sanity calms, but madness is more interesting." - John Russell
>
>
____________________________________________________________________________
__
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at
melpots@pclink.com.
Steve Slatin on fri 29 apr 05
Phil --
You disappoint me ... you take grouchy pills? I always
figured you got grouchy the good old-fashioned natural
way, stepping barefoot on a scorpion first thing every
morning.
Yours in hot-footed agony -- Steve S.
--- pdp1@EARTHLINK.NET wrote:
> Hi Earl,
>
>
>
> Ohhhh, golly...jeeeeeze, do you get your
> Grouchy-Pills from the same place
> that I get mine??? ( Well, over-the-counter, generic
> ones for me, I am on a
> budget...)
Steve Slatin --
Sera que ela mexe o chocalho ou o chocalho e que mexe com ela
__________________________________
Do you Yahoo!?
Read only the mail you want - Yahoo! Mail SpamGuard.
http://promotions.yahoo.com/new_mail
Gail Phillips on fri 29 apr 05
Earl -
I wasn't trying to extort anything out of this guy. I just wanted to be made aware that they had no intention of filling my order. They could have at least let me know, instead of letting me hang. I got nasty only after they did.
- Gail
-------------- Original message from Earl Brunner : --------------
> Sorry, unless they took your money and didn't refund it. I think you don't
> really have much to complain about. And having said that, I think that your
> trying to extort what you wanted out of them by threatening them with this
> list is really in poor taste. They may have not been as nice as they could
> have been, but you weren't either. I count it a wash.
>
> Earl Brunner
> Las Vegas, NV
> -----Original Message-----
> From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
> Sent: Thursday, April 28, 2005 10:07 AM
> To: CLAYART@LSV.CERAMICS.ORG
> Subject: WARNING - bad company to do business with
>
> Hey, all -
>
>
>
> I had tried to order some add-on scale weights for my Ohaus balance beam
> back on April 14.
> I never got an email confirming or denying my order, which I thought was
> strange, so I emailed
> the company to check on it a couple of days ago. The name of the company is
> Precision Weighing
> Balances, and they are located in Bradford, MA.
>
>
>
> I will admit that I didn't fully read both pages of my receipt or the fine
> print in the shopping cart while
> placing the order - just scanned it.
>
>
>
> Below is the thread of emails we just sent back and forth. I think, for a
> company who says on their website
> that they are customer-friendly and want recommendations, they have a long
> way to go with whoever this guy
> Gary Shane is.
>
>
>
> Be warned.
>
>
>
> - Gail
>
> ______________________________________________________________________________
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.
pdp1@EARTHLINK.NET on fri 29 apr 05
Hi Earl,
Ohhhh, golly...jeeeeeze, do you get your Grouchy-Pills from the same place
that I get mine??? ( Well, over-the-counter, generic ones for me, I am on a
budget...)
And then take them, too?
Lol...
Ohhhhhhhhhh, c'mon...the guy is a total schmuck and Gail is a sweeite...!
The guy totally blew off someone who would be a happy, ideal, positive
customer for his wares. And made unpleasantness where fun or neat things
could have been.
His 'policy' was not at all upfront or reasonably to be anticipated on any
basis of common sense or sanity or business ethics in any way.
And, he was really rude...
I am fine with Gail wishing to let us know of the adventure, so we may
consider whether we too may with to find surprises of some unpleasant kind,
for trying to do business with that company.
I say, he should get the big, old fashioned "Rasberry"...
"B z z z z z z z z z z z p t !!!!!"
Lol-ing...
Yer pal,
Phil
el ve
----- Original Message -----
From: "Earl Brunner"
> Sorry, unless they took your money and didn't refund it. I think you
don't
> really have much to complain about. And having said that, I think that
your
> trying to extort what you wanted out of them by threatening them with this
> list is really in poor taste. They may have not been as nice as they could
> have been, but you weren't either. I count it a wash.
>
> Earl Brunner
> Las Vegas, NV
Gail Phillips on fri 29 apr 05
no, but they have my credit card number.
- G.
-------------- Original message from Earl Brunner : --------------
> Did they take your money?
>
> Earl Brunner
> Las Vegas, NV
> -----Original Message-----
> From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
> Sent: Thursday, April 28, 2005 10:07 AM
> To: CLAYART@LSV.CERAMICS.ORG
> Subject: WARNING - bad company to do business with
>
> Hey, all -
>
>
>
> I had tried to order some add-on scale weights for my Ohaus balance beam
> back on April 14.
> I never got an email confirming or denying my order, which I thought was
> strange, so I emailed
> the company to check on it a couple of days ago. The name of the company is
> Precision Weighing
> Balances, and they are located in Bradford, MA.
>
>
>
> I will admit that I didn't fully read both pages of my receipt or the fine
> print in the shopping cart while
> placing the order - just scanned it.
>
>
>
> Below is the thread of emails we just sent back and forth. I think, for a
> company who says on their website
> that they are customer-friendly and want recommendations, they have a long
> way to go with whoever this guy
> Gary Shane is.
>
>
>
> Be warned.
>
>
>
> - Gail
>
> ______________________________________________________________________________
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.
Earl Brunner on sat 30 apr 05
Yeah, and maybe I over-reacted. (I forgot my meds that day and I think
people at work noticed I was grouchier than usual) :)
He was rather rude, I guess I just felt it was no big deal, and escalated
way out of proportion.
Earl Brunner
Las Vegas, NV
-----Original Message-----
From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
Sent: Friday, April 29, 2005 1:23 PM
To: CLAYART@LSV.CERAMICS.ORG
Subject: Re: WARNING - bad company to do business with
Earl -
I wasn't trying to extort anything out of this guy. I just wanted to be made
aware that they had no intention of filling my order. They could have at
least let me know, instead of letting me hang. I got nasty only after they
did.
- Gail
-
Gail Phillips on sat 30 apr 05
It's okay, Earl -
I still love you.
- Gail
-------------- Original message from Earl Brunner : --------------
> Yeah, and maybe I over-reacted. (I forgot my meds that day and I think
> people at work noticed I was grouchier than usual) :)
> He was rather rude, I guess I just felt it was no big deal, and escalated
> way out of proportion.
>
> Earl Brunner
> Las Vegas, NV
> -----Original Message-----
> From: Clayart [mailto:CLAYART@LSV.CERAMICS.ORG] On Behalf Of Gail Phillips
> Sent: Friday, April 29, 2005 1:23 PM
> To: CLAYART@LSV.CERAMICS.ORG
> Subject: Re: WARNING - bad company to do business with
>
> Earl -
>
> I wasn't trying to extort anything out of this guy. I just wanted to be made
> aware that they had no intention of filling my order. They could have at
> least let me know, instead of letting me hang. I got nasty only after they
> did.
>
> - Gail
>
> -
>
> ______________________________________________________________________________
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.
| |
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