Nancy Guido on wed 24 jan 07
First let me say, your work is wonderful. I thought I'd look at a few pieces and then leave the website, however, I was pulled right along to look at it all and then felt compelled to respond!
My work was not delicate, I made tiles, but I did a lot of shipping and had good luck. I always felt that a good amount of tape around the bubble wrap helped "activate" the bubbles. It may seem crazy, but I used a lot of packaging tape.
Bubble wrap, peanuts, double boxing has always worked for me. I wonder if UPS was unduly rough?
The only other thing I can think of is styrofoam to fit your pieces exactly, like they do with porcelain figurines.
Again, your work is beautiful.