Linda Pahl on sun 12 dec 04
Hi all.
I've been away from clay for quite a while and have recently returned
to it, as I always eventually do. I took a hand building class with a
wonderful and talented teacher that I adore as she is such a joy. I
learned much and have been inspired to try new things and am delighted
with the new forms I am making, which are more sculptural in nature.
Anyway, my beloved teacher, Margaret, took the plunge and recently
purchased a credit card machine to use at all of her craft shows. She
had been accepting cash or checks only and was losing out on some sales
of higher end items by not accepting credit cards.
The model she bought is a Nurit 8000, which is a wireless machine
designed to be used most anywhere. She liked the ease of use and the
immediacy of receiving a credit card authorization code to verify that
the card was good.
The machine had been working reliably and she was thrilled with her
decision to purchase it until last week. Right in the middle of a busy
craft show in mid-town Manhattan the machine refused to work inside the
building. She had to take the machine, along with the wary customer's
credit card, outside in order to get a strong enough wireless
connection for the machine to return an authorization code.
Customer service, and her salesman, claim that they are surprised that
she could not get a strong enough signal inside the building right in
mid-town Manhattan. They say they've sold many thousands and have no
problems and no complaints. She has already had the machine looked at
by a technician who claims that there is nothing at all wrong with it.
Anyway, I'm posting because a search of the clayart archives about this
machine came up empty. I wondered if others on clayart have used that
same wireless model, Nurit 8000. If so, I would appreciate some
feedback on how reliably the machine performs for them. If we can
determine that the Nurit 8000 is known to have reliability problems,
then perhaps there is some way to get the company to work with her
instead of practically ignoring her now that she signed on the dotted
line.
Thanks in advance!
Linda
Laurie on mon 13 dec 04
No solution, just some observations...
I don't know about that particular machine, but Thanksgiving weekend I
was at a craft show and there was a fellow selling CDs across the aisle
from me who had to keep running to the door every time someone paid
with a credit card because he couldn't get a good signal inside the
building (huge concrete and steel building). Several times a day he
would zoom past us to the door, which fortunately, was fairly close by.
I don't know what brand of machine he was using.
Perhaps it is a problem with these machines in general? I saw several
customers walking around the show gabbing on their cell phones, so
those were working inside the building.
Laurie
Sacramento, CA
http://rockyraku.com
Potters Council, charter member
Sacramento Potters Group, member
> . If we can
> determine that the Nurit 8000 is known to have reliability problems,
> then perhaps there is some way to get the company to work with her
> instead of practically ignoring her now that she signed on the dotted
> line.
>
> Thanks in advance!
>
> Linda
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